Shop- Global Compliance Program Manager

3 days ago


Singapore TikTok Full time

TikTok Shop - Global Compliance Program Manager
Be among the first 25 applicants
Responsibilities
About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, with offices in New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
About the team
Global E-Commerce's Governance and Experience (GNE) is responsible for ensuring a safe and trustworthy marketplace for our buyers, sellers, and creators. The Service and Moderation Team (SMT) is part of the GNE organization, and we are looking for a Compliance Program Manager to implement and manage various compliance programs and initiatives within SMT.
Roles & Responsibilities
Program Implementation: Collaborate with Compliance Management Lead to implement compliance programs and initiatives in line with the overall compliance strategy.
Policy Execution: Ensure effective execution of compliance policies and procedures across the organization, working closely with different departments.
Monitoring and Reporting: Establish monitoring mechanisms to track the effectiveness of compliance programs, preparing regular reports for management.
Incident Response: Assist in developing incident response protocols and manage the resolution of compliance-related incidents.
Documentation and Recordkeeping: Maintain accurate documentation related to compliance programs.
Audit Support: Collaborate with the internal team to conduct compliance audits and follow up on identified risks.
Continuous Improvement: Identify areas for improvement in compliance programs and processes.
Qualifications
Minimum Qualification

  • Bachelor's degree or equivalent practical experience.
  • Proven experience in e-commerce compliance or a similar role.
  • Knowledge of e-commerce regulations and industry best practices.
  • Excellent communication and interpersonal skills.
  • Familiarity with e-commerce platforms and technologies.

Preferred Qualifications

  • Analytical mindset with strong problem-solving skills.
  • Highly organized and detail-oriented with a proactive work style.

TikTok is committed to creating an inclusive space where employees are valued for their skills and experiences. We celebrate diverse voices and create an environment that reflects the many communities we reach.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Project Management and Information Technology
Industries
Technology, Information and Internet
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