
Marine Claims Operations Specialist
6 days ago
Marine Claims Role Overview
The Marine Claims Assistant/Executive is a vital position in our organization, responsible for efficiently and effectively handling marine claims.
This role involves liaising with various stakeholders, including clients, intermediaries, surveyors/adjusters, handling agents, and overseas principals to gather relevant information and resolve claims.
Key responsibilities include managing correspondence, attending meetings, creating claim files/checklists, and verifying premium payments before processing claims.
Additionally, this role entails maintaining and reviewing diary dates of live files, ensuring proper bring-up dates before archiving, and forwarding claims with strong recovery prospects to Claims Recovery Agents.
Required skills and qualifications:
- Diploma/Degree holders in Insurance, Maritime Studies or related disciplines;
- Preferably ACII/AAII, CGI qualifications or relevant insurance equivalent;
- Good working knowledge of Microsoft Office applications;
- Relevant experience will be an added advantage;
- Possess good interpersonal and communication skills;
- Able to multi-task, team player, conscientious, tactful, customer-focused and willing to learn new skills.
Strong analytical and problem-solving skills are essential for success in this role, along with excellent communication and interpersonal abilities.
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