Senior Director, Community and Engagement

2 weeks ago

Singapore ASIA PHILANTHROPY CIRCLE LTD. Full time
Roles & Responsibilities

About the Role

The Senior Director, Community & Engagement plays a key leadership role at Asia Philanthropy Circle (APC), responsible for:

  • Strengthening and growing APC's membership network
  • Leading member engagement and programme development
  • Catalysing collaborations across the philanthropy ecosystem
  • Enhancing internal systems and operations for community support
  • Supporting APC's strategic direction alongside the CEO and Board

Key Responsibilities

Membership Growth & Strategy

  • Develop and implement strategies for member acquisition, retention, and growth
  • Identify and engage prospects through APC's leadership, country reps, and networks
  • Track philanthropy trends to ensure relevance to evolving member needs

Membership Engagement & Programmes

  • Design and oversee member engagement initiatives that encourage learning and collaboration
  • Ensure a seamless and valuable member journey across all touchpoints
  • Pilot new member-to-member exchange formats
  • Monitor and improve engagement strategies based on feedback and data

Systems & Operations

  • Enhance CRM systems and internal processes for tracking and service quality
  • Train staff to ensure high standards in member engagement
  • Conduct periodic reviews of membership offerings to ensure ongoing value

Events & Outreach

  • Lead planning and execution of APC's flagship events and convenings
  • Oversee marketing and communications related to member outreach
  • Build strategic partnerships to expand reach and strengthen engagement

Organisational Leadership

  • Collaborate with the CEO on strategy development and execution
  • Contribute to resource planning, budgeting, and team coordination
  • Support internal alignment across functions and initiatives

Candidate Requirements

Experience

  • 10–15 years of professional experience, including 5+ years in leadership roles
  • Minimum 2 years in the social impact, philanthropy, or nonprofit sector in Asia
  • Strong background in philanthropy, especially foundations, advisories, or intermediaries
  • Proven track record in membership growth, engagement, and programme development
  • Experience with CRM and digital engagement tools
  • Comfortable working with senior stakeholders and UHNW individuals

Skills & Attributes

  • Passion for community-building and social impact
  • Strong relationship-building and networking skills
  • Confident communicator with senior leaders and partners
  • Strategic thinker with a results-driven mindset
  • Collaborative, entrepreneurial, and adaptable
  • Able to inspire teams and foster a positive organisational culture

Why Join APC?

  • Opportunity to shape and grow Asia's leading philanthropy network
  • Strategic leadership role with regional impact
  • Play a central part in expanding APC's community and influence in the sector
  • Collaborate with leading philanthropists and changemakers in Asia

How to Apply

  • Send a cover letter and CV to:
  • Please note: This role is based in Singapore, and relocation support is not available
Tell employers what skills you have
CRM
Youth Culture
Leadership
Strategy Development
Entertainment
Editorial
Strategy
Adaptable
Philanthropy
Journalism
Team Coordination
Networking
Crisis Communications
Strategic Partnerships
Community Development

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