Director of Strategic Partnerships

5 days ago

Singapore beBeeLeadership Full time

Strategic Leadership Role

This is an exciting opportunity to join our team as Associate Director, Client Services. As a key member of our organization, you will be responsible for leading and managing the Service Advocacy functions for our Treaty Clients domiciled in Asia.

Key Responsibilities:

  • Lead and manage the Service Advocacy functions for our Treaty Clients domiciled in Asia including day-to-day issues and matters
  • Ensure technical accounts and claims are processed, monitored, collected, and settled as per contract term and procedures
  • Support claims negotiation and settlement of claims
  • Support carrier meeting for matters relating to Client Services
  • Proactively monitor outstanding balances together with Credit Control team, identify factors that might impact collections and establish solutions
  • Identify market trends and insights essential to better decision making of internal and external stakeholders
  • Generation of management reporting and presentation of data driven insights relating to Client Services functions

Leadership & Management Skills:

  • Proactive leadership - ability to mentor, coach, motivate and inspire
  • Actively engage with various teams onshore and offshore within Client Services and cultivate one team mindset
  • Develops own and team's expertise to effectively meet stakeholder needs by problem solving distinctive solutions

Essential Skills & Qualifications:

  • 8+ years' experience leading teams in reinsurance / insurance technical accounting or claims space
  • Strong understanding of reinsurance contracts relating to technical accounting & claims matters
  • Excellent verbal and written communication skills in English with ability to communicate complex concepts in simple and effective way
  • Strong presentation skills to both external and internal stakeholders, leading meetings, defining objectives, and delivering service level agreements
  • Strong influencing and negotiating skills
  • Experience managing internal and external stakeholder: ability to maintain positive, professional relationships with multiple stakeholders across numerous territories
  • People management and leadership skills
  • Ability to travel when required

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