
SAP Global Finance Customer Success Manager
10 hours ago
SAP Global Finance Customer Success Manager We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. PURPOSE AND OBJECTIVES The role of the CFO continues to expand as organizations strive to address the rapid geopolitical changes impacting our global economy. This evolution has driven up the demand for financial applications to the tune of $40.9B market size in 2022 according to IDC. At SAP, we recognize the importance of the CFO in the overall transformation journey to SAP Business Suite and we want to help the achieve that vision by bringing together applications, data and AI. We are establishing the Global Finance & Quote-to-Cash Consumption Office to serve as a central accelerator for customer success the organization. This office will drive alignment with Customer Success Manager (CSM) roles by empowering them with training, resources, and strategic support while collaborating with cross-functional teams. It will lead adoption initiatives to increase feature utilization, align solutions with customer needs, and track metrics for continuous improvement. The office will also strengthen customer relationships through targeted outreach, advocacy programs, and feedback mechanisms to inform product enhancements. Furthermore, it will play a critical role in reducing churn by analyzing risks, implementing retention strategies, and monitoring customer health metrics. We are looking for team members to join the Global Finance & Quote-to-Cash Consumption Office who will focus on driving adoption & consumption and product use. Successful candidates will have strong knowledge of Finance, Quote-to-Cash products. They will work directly with the customer to improve customer satisfaction, make sure customers use the solutions they have purchased, and create lasting value for customers while reducing the risk of churn. What You’ll Do As part of the Global Finance & Quote-to-Cash Consumption Office, you will execute key programs that drive customer adoption, increase feature utilization, and foster long-term customer success. Your work will directly support and strengthen customer relationships, and improve customer health by addressing key challenges like churn and retention. Collaborating with cross-functional teams, you will play a vital role in empowering your regional Customer Success Managers (CSMs) counterparts and driving meaningful impact in your responsible sub-solution through the following areas: Build deep expertise in Finance & Quote-to-Cash to serve as a trusted advisor to customers. Engage with customers 1:1 to align solution capabilities with business outcomes and strategic objectives. Drive adoption, consumption, and value realization of the specific solution. Monitor customer health, identify risks, and execute proactive retention and churn-prevention activities. Partner with
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Customer Success Manager
2 weeks ago
Singapore SAP Asia Pte Ltd Full time $60,000 - $120,000 per yearWhat we offerWe help the world run better.Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned with our purpose-driven and future-focused work. We offer...
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Head of Customer Success
11 hours ago
Singapore SAP SE Full timeHead of Customer Success - Supply Chain (APAC) We help the world run better At SAP, we keep it simple: you bring your best to us, and we\'ll bring out the best in you. We\'re builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what\'s next. The work is challenging – but it matters. You\'ll find a...
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Account Executive
10 hours ago
Singapore SAP Full timeWhat we offer We help the world run better. Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned with our purpose-driven and future-focused work. We...
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Singapore SAP Full timeOverview We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...
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Singapore SAP Full timeOverview Solution Sales Specialist for SAP Customer Experience - Thai or Bahasa Speaker Join to apply for the Solution Sales Specialist for SAP Customer Experience - Thai or Bahasa Speaker role at SAP. We help the world run better. At SAP, we enable you to bring out your best through a collaborative culture focused on learning and development, flexibility,...
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SAP Academy for Services
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Singapore SAP Full timeOverview SAP Academy for Services & Consulting (APAC) - Project Manager Associate - Singapore Responsibilities As a Project Manager Associate, you will support large scale, high risk, strategic projects and/or lead operational projects or small engagements. Provide leadership to cross-functional teams responsible for delivering defined project outputs on...
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Global Sub-Solution Advisor
2 days ago
Singapore SAP SE Full timeWe help the world run better At SAP, we keep it simple: you bring your best to us, and we\'ll bring out the best in you. We\'re builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what\'s next. The work is challenging – but it matters. You\'ll find a place where you can be yourself, prioritize your...
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Senior Product Specialist
2 weeks ago
Singapore SAP Full time**What we offer** SUMMARY The SAP Procurement Product Team drives innovation and thought leadership across the source to pay processes. This benefits buyers and suppliers by enabling companies to sell physical, digital, and subscription-based goods as a service and by monetizing subscriptions and real-time usage-based services. SAP S/4HANA is the single...
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Product Expert
2 weeks ago
Singapore SAP Full time**What we offer** SUMMARY The SAP Procurement Product Team drives innovation and thought leadership across the source to pay processes. This benefits buyers and suppliers by enabling companies to sell physical, digital, and subscription-based goods as a service and by monetizing subscriptions and real-time usage-based services. SAP S/4HANA is the single...
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Singapore SAP SE Full timeSolution Sales Specialist for SAP Customer Experience - Thai or Bahasa Speaker At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility,...