
Patient Care Representative
1 week ago
Job Summary:
We are seeking a highly skilled and compassionate Patient Service Associate to support our healthcare operations. This role is responsible for delivering exceptional patient care, ensuring timely resolution of concerns, and maintaining high levels of customer satisfaction.
Key Responsibilities:
- Greet and register patients in a courteous and professional manner
- Schedule patient appointments efficiently and effectively
- Coordinate specialists' consultation referrals with precision and attention to detail
- Handle payments and respond to patient enquiries with professionalism and empathy
- Manage patient concerns, escalating when necessary to ensure timely resolution
- Communicate effectively with patients to provide outstanding customer service
- Participate in taking height/weight and blood pressure measurements at designated Health monitoring stations as per roster requirements
Requirements:
- Ability to multitask with efficiency and effectiveness
- Strong interpersonal skills with excellent communication and customer service skills
- Willingness to learn and adapt to changing circumstances
What We Offer:
A dynamic and supportive work environment that fosters personal growth and development opportunities.
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