Senior/Principal Specialist, Job Matching

5 days ago

Singapore EMPLOYMENT AND EMPLOYABILITY INSTITUTE PTE. LTD. Full time

Job Description
You will be part of the team to design, develop, implement, and maintain job matching systems and processes including innovations for e2i’s events. As a Senior/Principal Specialist, you will develop strategic workstreams, identify new opportunities, manage and maintain close partnerships with internal stakeholders to understand e2i’s business goals across multiple divisions and teams to prepare advice, think-pieces, and data analysis to synthesize concepts and information for decision making. You will also work closely with external partners and vendors to ensure a smooth execution of service contracts, IT systems including procurement of the upcoming systems and services for event operations and job matching needs for the organisation. Your key job responsibilities will include the following:
Vendor Management
Execute procurement to select the vendor(s) that is best able to meet the business needs and deliver the solution on time and within budget.
Liaise with the appointed vendor and internal corporate teams to ensure that:
Vendor develops, deploys, and documents the solutions that meet business needs and are delivered on time and within budget.
Vendor puts in place suitable measures to transit smoothly from development phase to support & maintenance phase.
Contract Service Management are adhered by vendor to comply with all contractual obligations and performance standards specified in the service-level agreements.
Project risks are properly mitigated and managed to minimise system downtime including monitoring of regular system updates, risk and IT security testing, enhancements developments to meet business needs.
Project Management
Drive end-to-end project implementation and engage with team and internal stakeholders to design, develop, and implement new systems or improve on existing systems’ features related to events management/job search platforms.
Work with business users and management to develop and align frameworks, workflows, SOPs, and guiding policies and to roll out an effective change management process.
Events & Job Matching Systems Management / Application Support
Set up and optimise structures and processes to provide end-to-end user support including but not limited to:
Establish and maintain close partnerships with internal business users, understand their needs and work with the external vendor(s) to deploy appropriate solutions to meet business needs.
Create and maintain system user guides, briefing and perform L1 troubleshooting, escalating to vendor for technical support and follow up closely on status updates.
Jobseeker Group (JSG) Secretariat and Stakeholders Engagements
Drive consultation with internal stakeholders across teams to understand users' needs to improve systems processes/functions to meet Group’s and organisation’s current and emerging business needs.
Manage and support development of Group’s work streams including identifying resources, developing terms of reference and operating procedures, coordinating taskforces/project committees, tracking implementation progress and preparing reports and advice to the group and its work programmes.
Provide meeting support to Group’s management meetings including organising meetings, keeping records (i.e., minutes, maintaining documents), preparing communications for stakeholders including coordinating cross-Group workstreams when needs arise.
Job Requirements
Well-versed in the employment and employability (E&E) landscape with experience in managing and running E&E events.
Candidates who have prior operational experience in events management, knowledge of recruitment processes, and are savvy with IT systems will be preferred.
Relevant experience in secretariat administration work and product management & development roles will be an advantage.
High level of personal leadership with good time management and problem-solving skills.
Strong project management and vendor management skills.
Possess strong analytical and strategic thinking skills.
Excellent interpersonal, communication, and writing skills.
Independent, pro-active, and able to multi-task in a fast-paced environment.
Strong team player.
Flexible to accommodate adjusted work schedules, evenings, and weekends when required to serve workers/jobseekers' needs; in which time off will be offered.
Only Singaporeans may apply.
Designation and salary will commensurate with experience.
We will only contact shortlisted candidates.
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