This is an IT support group | Infrastructure Support Executive
15 hours ago
Administer and configure infrastructure systems and applications, network devices, desktop, mobile devices, and other remote devices.
Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully, and monitor the systems’ resources usage closely.
Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
Draft and update technical documentation such as administration & user guides.
Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
Source for product solutions and vendors/suppliers for required projects.
Provide L1/L2 support and participate as a team lead or member in projects.
Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco, and Unifi Wireless AP Controller.
Strong knowledge of Cyber Risk and Cyber Security; familiarity with PDPA is highly preferred.
Experience with Veeam, VMware, and UNIX/Linux is an added advantage.
Experience in API/Web Programming and Database Administration is an added advantage.
Job Requirements:
Diploma or Degree in Computer Science, Information Technology and/or Certification in CCNA.
Minimum of one year of relevant experience.
Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support.
Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services.
Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy, and Firewall.
*Please be notified that only shortlisted candidates will be notified.*
By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.
EA Personnel Name: Chan Jun Wei
EA Personnel No: R1543992
EA License No: 21C0845
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