This is an IT support group | IT Support Officer

15 hours ago


Singapore This is an IT support group Full time

About Validus
Founded in 2015 to address the unmet financing needs of SMEs, Validus is the leading all-in-one SME financing platform in Southeast Asia today, providing small businesses with faster and effortless one-stop financial solutions. Headquartered in Singapore, we’re present in 4 markets – Indonesia, Singapore, Thailand and Vietnam.
We’re on a mission to drive financial inclusion and prosperity for small businesses by leveraging data, AI and strategic partnerships to drive growth financing to under-served SMEs. To date, we have disbursed over USD 3.7 billion in loans to small businesses across the region. Validus is backed by top-tier VCs and strategic investors including leading banks from Japan and Korea.
In recognition of our innovation and contribution towards SME lending transformation, Validus has won several notable accolades, including 1st place (Singapore Financial Institution), 1st runner-up (Singapore FinTech), SFF Global Fintech Leader, Top 10 FinTech Leaders Awards, LinkedIn Top 15 Startups in Singapore, and more.
Job Description
Ensure the smooth and effective running of company
IT infrastructure
which includes IT assets (laptops, desktops), wifi infrastructure, projectors, display screens, telephone lines, etc.
Perform installation, maintenance, and management of all computer hardware, software, workstations, and printers.
Maintain documentation on IT assets (inventory), subscriptions, and licenses.
GSuite
management, IT contracts management, and maintenance.
Housekeeping of asset conditions and asset user assignments.
Handle troubleshooting of IT problems, GSuite account access, and management.
To invoke problem escalation process to the next level of support, engage vendors for asset servicing.
Job Requirements
Diploma or degree in Computer Sciences, Information Technology, or a related field.
Strong analytical and troubleshooting skills.
Has initiative, enthusiasm, and willingness to learn in a fluid and fast-paced environment.
Good interpersonal skills to interact effectively at all levels.
Good communication skills in English.
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