Contact Center Solution Architect

A leading technology company in Singapore is seeking a talented individual to design solutions for Contact Center sales and delivery projects. The role requires at least 5 years of ICT experience and a Bachelor's degree in a relevant field. Successful candidates will actively participate in strategy sessions, manage project workshops, and address solution...

Job Description: The role of Contact Center & Unified Communications Engineer is ownership, management and delivery of Contact Center and Unified Communications infrastructure requests throughout their lifecycle. The scope covers all aspects of Voice and Data networking including traditional Data requests, MPLS, IPT, Contact Centers and Wi-Fi and may include...

**REQUIREMENTS** - 2-5 years of software development experience in Java - Good Experience in Java Script, Node JS - Good Experience in SQL Query - Good Understanding of relational database modeling concepts - Able to work independently as well as in a team when dealing with support cases. - Contact Center exposure will be highly preferred - Experience from...

2 days ago Be among the first 25 applicants The Role: Critical Infrastructure Design & Strategy This position involves leading the technical pre-sales and design lifecycle for mission-critical data center infrastructure projects. The focus is on developing robust, commercially sound solutions, specifically leveraging deep expertise in power (UPS, battery...

**Opportunity **Niji is a leading digital agency, financially independent, with 1000+ talents, that supports Non-Profit Organisations, SMEs and large corporation in their digital transformation, from strategy to solution making. With a yearly double-digit purely organic growth since 2015, and recognized as leader on its market, Niji combines Consulting,...

**About Us**: Terra Systemes is a leading customer experience solutions provider. We pride ourselves on delivering exceptional service and empowering our agents to achieve excellence. We are looking for a dynamic and passionate Contact Center Trainer to join our team and drive our training initiatives to the next level. **Key Responsibilities**: - **Design...

Job Descriptions - Design, build, test, implement and support intelligent customer contact solutions - Creation of user accounts and assignment of those accounts to various roles/queues within the Contact Center System. - Building, testing and deploying ACD call routing solutions for various departments within UVA Health. - Effectively describing and...

Experience as a Technical Lead for Cisco IP Telephony projects - Experience in deploying at least 3 contact centers ( >50 agents) - Experience with cloud contact center technologies with at least 2 contact center deployments - Experience working with telcos to provision SIP Trunks for PSTN access in Asia Pacific countries - Led at least one large scale Cisco...

Solution Architect is an experienced consulting engineer that takes part in all sales activities in ASEAN.This role leads all technical activities in the sales process with full project and solution responsibility from the opportunity phase until it is ready to be handed over to the post sale phase. The Solution Architect collaborates closely with an...

Posted by: Jonathan Ng Recruiter View profile & contact Our client is a Listed company, specializing in contact center software and other communication technology. Principal Responsibilities - Develop and deliver consulting services that support business development & demand generation of the contact centers - Strong focus on Value Realization Services...