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Showroom Executive

3 weeks ago

Singapore Polybuilding (S) Pte Ltd Full time

We are seeking a dedicated and customer-focused Showroom Executive / Retail Executive to provide exceptional service to our valued customers.
Job Description
As a Showroom Executive / Retail Executive, you will play a vital role in creating a memorable experience for our customers. Your responsibilities will include:
Welcoming customers to our showroom with a warm and friendly demeanour.
Solicit new walk-in customers from all possible channels and maintain existing customers' satisfaction level
Providing expert knowledge and guidance on our range of Natural Stone | Quartz | Large Format Ceramic Slabs flooring products.
Recommend and execute effective marketing and promotion programmes to generate customer awareness and sales
Assisting customers in making informed purchasing decisions by understanding their needs, recommending suitable products, and addressing inquiries and concerns.
Conducting engaging product demonstrations to showcase the features and benefits of our range.
Improve the service standards and customers' experiences at the showroom
Ensuring the showroom is well-maintained, organized, and visually appealing at all times.
Manage and promote showroom to achieve profitability objectives
Achieve sales targets and contribute to the overall success of the showroom.
Hybrid work arrangement.
Qualifications and Skills:
To excel in this role, you should possess the following qualifications and skills:
Previous experience in retail or customer service is preferred.
Excellent communication and interpersonal skills, with the ability to build strong customer relationships.
Passion for the flooring industry and a desire to expand your knowledge.
A positive and customer-focused attitude, with the ability to provide exceptional service.
Attention to detail and the ability to multitask effectively.
Basic computer literacy, including experience with point-of-sale systems.
Flexibility to work on weekends and public holidays, as required.
Specific Skills/Abilities:
Very good English communication skills.
Positive attitude, resourcefulness and a strong sense of ownership
Required skills: Communication and Sales Management
Have a principled approach to doing quality work and paying attention to details.
Ability to work well with others in a team environment, as well as independently.
Ability to thrive in ambiguity
Passionate & purpose driven.
Job Benefits
Remuneration depending on experience, candidates with strong skill sets could be considered as Showroom Manager and remuneration commence accordingly.
Sales Incentives
Job type: Full-time
Shift and schedule: Day shift + Alternate Saturdays
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