
Assistant Manager, Housekeeping
2 days ago
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Assistant Manager, Housekeeping
Apply locations Singapore, Central Singapore posted on Posted 30+ Days Ago job requisition id JR
About Us
CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, spanning across more than 260 cities in over 40 countries.
Job Description
Assistant Manager, Housekeeping
You will assist in leading the housekeeping operations in our Serviced Residence, creating a pleasant and lasting atmosphere that ensures residents’ satisfaction and provides them with a sense of home away from home. You will collaborate with Guest Service, Engineering, and Security Departments and report to the Manager, Housekeeping.
Responsibilities
Manage the smooth operations of the department, including delegating work, communicating goals, and scheduling employees to ensure full coverage on the ground.
Review and implement standard operating procedures (SOPs) and adhere to corporate standards and guidelines.
Maintain service and product quality audits by Global Operations.
Ensure employees receive skills upgrading through on-the-job training and evaluate their effectiveness.
Evaluate employee performance and collaborate with Human Resources for staffing recommendations.
Promote teamwork and quality service, coordinating with other departments.
Manage departmental expenses and prepare the annual operating budget.
Oversee inventory control, ensuring employees have proper supplies and equipment.
Manage horticultural, pest control, and waste management activities in the service apartment.
Review and follow up on residents’ feedback and satisfaction scores to improve quality and standards.
Suggest innovative methods to mitigate issues and enhance residents’ experiences.
Perform other responsibilities as assigned by the Manager, Housekeeping.
Benefits
Flexible benefits with comprehensive medical coverage for self and family.
Training and development opportunities.
Subsidised rates at Ascott serviced residences.
Support for staff volunteerism.
Wellness programmes.
Closing Statement:
At CapitaLand, we promote fair employment practices, recruiting based on merit and alignment with our corporate values. We provide equal opportunities for all qualified individuals and foster an inclusive workplace regardless of race, gender, age, religious belief, or nationality.
Only shortlisted candidates will be notified.
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