Insurance Claim Executive

3 days ago


Singapore FLINTEX CONSULTING PTE. LTD. Full time

Responsibilities:

  • Coordinate with Claims Advisors on information and documents to support claims negotiation and settlement
  • Coordinate with Customer Service Coordinators to ensure accurate and timely submission of Letter of Demand (LODs)
  • Negotiate with insurers on claims offers on behalf of customers (un-insured losses claims, loss of use/rental, etc.)
  • Gather, analyse and present evidence/information on complex claims cases to support in getting customers a fair deal on liability judgements and claims offers
  • Provide accurate and timely advices on claims offers and updates on status to Claims Advisors and customers
  • Ensure timely closure of claims and escalate cases to direct manager on overdue / low insurers’ offers
  • Submit Refund forms for claims due to customers and/or companies upon receiving insurers’

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