E-commerce Operations Supervisor

6 days ago

Singapore WAANGOO TRADING PTE. LTD. Full time

Basic: $3,7009pm to 6am, 5.5 days, Sat OFF day, OT available Job Description We are seeking a detail-oriented and results-driven E-commerce Operations Supervisor to oversee day-to-day online business operations. The ideal candidate will have strong expertise in Unicommerce, Shopify, and EasyRoutes, ensuring smooth order management, fulfillment, logistics coordination, and customer experience. You will be responsible for supervising the operations team, streamlining workflows, and driving operational efficiency across multiple e-commerce channels. Key Responsibilities Order & Inventory Management Oversee end-to-end order processing using Unicommerce OMS and ensure timely order dispatch. Manage inventory synchronization across multiple sales channels (Shopify, marketplaces, etc.). Monitor stock levels, coordinate replenishments, and minimize stock-outs or overselling. Platform & Tools Expertise Ensure smooth functioning of Shopify storefront including product uploads, pricing updates, discount campaigns, and catalog management. Leverage EasyRoutes for effective last-mile delivery tracking, scheduling, and exception handling. Integrate and troubleshoot technical issues between platforms to maintain uninterrupted operations. Team Supervision & Process Management Lead and supervise the operations support team handling order fulfillment, returns, and customer escalations. Develop and implement SOPs to streamline e-commerce workflows. Monitor KPIs such as fulfillment rate, delivery TAT, order accuracy, and return ratios. Logistics & Vendor Coordination Work closely with courier partners and 3PL vendors to ensure cost-effective and timely delivery. Handle escalations with logistics partners and resolve shipment/delivery issues promptly. Reporting & Analysis Prepare daily/weekly/monthly reports on orders, returns, cancellations, and operational efficiency. Analyze operational data to identify bottlenecks and recommend process improvements. Track performance metrics and present insights to management for decision-making. Key Requirements Proven experience (3 years) in e-commerce operations with hands-on expertise in Unicommerce, Shopify, and EasyRoutes . Strong understanding of order management systems (OMS), inventory management, and multi-channel sales operations. Knowledge of logistics workflows, shipping integrations, and last-mile delivery processes. Team management and leadership experience. Strong analytical, problem-solving, and reporting skills. Ability to work in a fast-paced environment with attention to detail and accuracy. Preferred Skills Experience with marketplace integrations (Amazon, Lazada, Shopee, etc.). Strong Excel/Google Sheets skills for reporting and analysis. Basic knowledge of API integrations, webhooks, or e-commerce app ecosystems. #J-18808-Ljbffr

  • E-Commerce Operations Specialist/Supervisor

    16 hours ago

    Singapore POP MART Full time

    Overview Cross-Border E-Commerce Operations Specialist/Supervisor Job Type: Full-time Department: APAC E-Commerce We are seeking a highly motivated and detail-oriented Cross-Border E-Commerce Operations Specialist/Supervisor to join our team. The ideal candidate will be responsible for managing and optimizing our e-commerce platforms, ensuring seamless...

  • E-commerce Executive

    5 hours ago

    Singapore E-RISEN DISTRIBUTION HUB PTE. LTD. Full time

    **About the Role** We are looking for a proactive and detail-oriented E-commerce Executive to manage and grow our online sales channels. This role is ideal for someone who thrives in a fast-paced digital environment and is passionate about optimizing product performance, enhancing customer experience, and driving revenue through e-commerce platforms. **Key...

  • E-commerce Assistant

    2 weeks ago

    Singapore FEET CARE PTE. LTD. Full time

    **Job Highlights** - Opportunity to learn every aspect of E-Commerce in a small team and to become an expert at it - Opportunity to manage and explore global e-commerce marketplaces - Performance bonuses and incentives We are looking for a skilled and motivated E-commerce Assistant to join our team in Singapore. As an E-commerce Assistant, you will be...

  • E-commerce Assistant

    2 days ago

    Singapore KOREA TIMES PTE. LTD. Full time

    We are looking for a proactive and detail-oriented **E-commerce Assistant**to join our team. You will support daily operations of our online stores (such as Shopify, Amazon, Shopee, Lazada, etc.), including product listings, order processing, advertising campaigns, and customer service, ensuring smooth and efficient e-commerce operations. **Key...

  • E-commerce Senior Executive

    2 weeks ago

    Singapore E-CONCIERGE PRIVATE LIMITED Full time

    You will get the opportunity to work in a cross-functional team consisting of developers, operations, marketing, data analysts and merchandising. We embrace a culture of experimentation and constantly strive for improvement and learning. You will work in a collaborative, trusting, thought-provoking environment. In particular, you will: - Manage the company's...

  • E-commerce Assistant

    2 weeks ago

    Singapore Korea Times Full time $104,000 - $130,878 per year

    Job DescriptionWe are looking for a proactive and detail-oriented E-commerce Assistant to join our team. You will support daily operations of our online stores (such as Shopify, Amazon, Shopee, Lazada, etc.), including product listings, order processing, advertising campaigns, and customer service, ensuring smooth and efficient e-commerce operations.Key...

  • E-commerce Operations Specialist

    1 week ago

    Singapore Axcellence Consulting Full time

    **Responsibilities**: - Lead business development and day-to-day operations across multiple e-commerce platforms, including Lazada and Shopee. - Develop product placement strategies and operational plans tailored for Southeast Asian e-commerce markets. - Track daily performance metrics and use data analysis to formulate actionable strategies aimed at...

  • E-commerce Operations Assistant

    1 week ago

    Singapore PROTUS SUPPLY CHAIN PTE. LTD. Full time

    Cross-Border E-commerce Operations Assistant - Responsible for the daily operations and sales management of cross-border e-commerce platforms. - Develop and execute operational strategies to achieve sales targets and enhance the brand's international competitiveness. **Responsibilities**: - Managed the operations and sales of cross-border e-commerce...

  • E-commerce Operations Executive

    2 weeks ago

    Singapore SLEX INTEGRATED TRADE PTE. LTD. Full time $60,000 - $120,000 per year

    Job OverviewWe are looking for a detail-oriented E-commerce Operations Executive to manage and optimize our online store performance. The ideal candidate will be responsible for overseeing daily operations, improving sales strategies, and ensuring a seamless customer experience across various e-commerce platforms.Key ResponsibilitiesPlatform Management :...

  • E-commerce Operations Director

    6 days ago

    Singapore ULIAO PTE. LTD. Full time

    **Job Title: E-commerce Operations Director**: **Job Summary**: The E-commerce Operations Director is responsible for leading and optimizing the entire e-commerce operational ecosystem—from order management and fulfillment to customer service, logistics, and platform performance. This role ensures operational excellence, cost-efficiency, and a seamless...