Techno Functional Consultant L3

1 day ago

Singapore Wipro Limited Full time

Job Description Job Title: Techno Functional Consultant L3Location: Singapore Role Purpose: The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution. Responsibilities Bridging the gap between project and support teams through techno‐functional expertise. For a new business implementation project, drive the end‐to‐end process from business requirement management to integration, configuration and production deployment. Check feasibility of new change requirements and provide optimal solutions with clear timelines. Provide techno‐functional solution support for all new business implementations while building the entire system from scratch. Support the solutioning team from architectural design, coding, testing and implementation. Understand functional and technical design and architecture to be implemented on the ERP system. Customize, extend, modify, localise or integrate the existing product by virtue of coding, testing & production deployment. Implement business processes, requirements and the underlying ERP technology to translate them into ERP solutions. Write code as per developmental standards to decide upon the implementation methodology. Provide product support and maintenance to the clients for a specific ERP solution and resolve day‐to‐day queries/technical problems. Create and deploy automation tools/solutions to ensure process optimisation and increase efficiency. Serve as a liaison between technical and functional requirements of the project and advise the client or internal teams accordingly. Support on‐site manager with necessary details regarding any change and off‐site support. Skill Upgradation and Competency Building Clear Wipro exams and internal certifications on time to upgrade skills. Attend trainings, seminars to sharpen knowledge in functional/technical domain. Write papers, articles, case studies and publish them on the intranet. Performance Parameters Contribution to customer projects: Quality, SLA, ETA, number of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT. Automation: Process optimisation, reduction in steps, reduction in number of tickets raised. Skill upgradation: number of trainings & certifications completed, number of papers/articles written in a quarter. Mandatory Skills Oracle Database Administrator. Experience: >10 years. Company Overview Wipro Limited (NYSE: WIT, BSE: , NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever‐changing world. #J-18808-Ljbffr

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