Sentosa Restaurant Captain

1 week ago


Singapore ROSWELL ENTERPRISE PTE. LTD. Full time

Greenwood Fish Market Bukit Timah: 34 Greenwood Ave, S Quayside Isle: 31 Ocean Way #01-02 to 05, S Key Responsibilities: Assisting the Restaurant Supervisor in overseeing daily operations and ensuring smooth service flow Leading a section of the restaurant floor, ensuring all guests receive attentive and friendly service Guiding and supporting junior service staff, providing on-the-job training and ensuring service standards are met Handling guest requests and minor complaints with professionalism, escalating larger issues to the Supervisor or Manager when necessary Ensuring tables, stations, and service areas are clean, properly set up, and well-stocked at all times Monitoring inventory of service items (cutlery, glassware, condiments) and informing the Supervisor of any needs Supporting the Supervisor and Manager in implementing promotions or new service initiatives Requirements: At least 1 year of experience as a Captain, Senior Waiter, or in a similar role within a busy restaurant Strong communication and interpersonal skills, with the ability to lead by example Good organizational skills and ability to multitask in a fast-paced environment Positive attitude with a strong sense of teamwork and service excellence Basic understanding of food safety and hygiene standards Benefits For Confirmed Staff: Incentive Scheme: 4%, 8%, 12% if sales targets are met Staff Meals : Free meals provided during shift Night Transport: Taxi claims available for exceptionally late days Top Seller Award: Incentives for the highest earner of each month from every outlet Wellbeing Benefits: Medical claims included Annual Leave: From 7 days onwards (negotiable on case to case basis) Confirmation Adjustment: Pay adjustment upon confirmation from 5% onwards Sentosa Entry Pass: Annual Sentosa islander pass provided for subsidised transport and free entry (for our Sentosa team) Career Progression: Career path personalisations and growth opportunities Staff Discount: 30% off the entire bill for staff when they dine in with us during their birthday (up to a max of 4 pax)


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