Restaurant Captain
12 hours ago
Roles & Responsibilities The Restaurant Captain is responsible for supervising the dining service team and ensuring a smooth and efficient operation of the restaurant floor. This role serves as the liaison between the kitchen and service staff, while also ensuring that guests receive high-quality service and an exceptional dining experience. The Captain takes initiative to resolve guest concerns, trains junior staff, and upholds restaurant standards at all times. Key Responsibilities: Guest Service: Greet guests professionally and courteously upon arrival. Ensure guests are comfortably seated and satisfied with service throughout their visit. Take orders when necessary and ensure accuracy in food and beverage delivery. Handle guest complaints or feedback diplomatically and efficiently. Build strong guest relationships and encourage repeat business. Team Supervision: Supervise and coordinate the activities of waitstaff, runners, and bussers. Ensure the team adheres to service standards, hygiene protocols, and grooming guidelines. Conduct pre-service briefings to communicate daily specials, reservations, and shift responsibilities. Assist in training new team members and provide on-the-job guidance to junior staff. Operations: Ensure smooth service flow during shifts, including table turnover and service timing. Coordinate closely with kitchen and bar staff for timely and correct order delivery. Monitor inventory and inform management of shortages or restocking needs. Assist in closing duties such as reconciliation of bills, setting up for the next service, and reporting any incidents. Administrative: Maintain proper documentation related to shift handovers, guest feedback, and incident reports. Ensure compliance with health and safety regulations and restaurant SOPs. Support restaurant management in organizing events, promotions, or VIP service. Requirements: Proven experience in a similar role within a high-quality restaurant or hotel. Strong leadership and interpersonal skills. Excellent communication and guest service abilities. Ability to remain calm under pressure and handle challenging situations. Basic knowledge of food, beverages, wine, and service etiquette. Flexibility to work shifts, weekends, and holidays as required. Tell employers what skills you have AnticipationLeadershipIngredientsRestaurantsInterpersonal SkillsInventoryVIPSanitationFine DiningRestaurant ManagementCompliancePressureWineCustomer ServiceTurnoverHospitality
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Restaurant Captain
2 weeks ago
Singapore SHASHLIK RESTAURANT PTE LTD Full timeShashlik Restaurant is a 40 years heritage fine dining steakhouse in Singapore. Shashlik has been delighting statesmen, business leaders and generations of diners with its inspired Russian and Continental cuisine. We are looking individuals with a strong passion in delivering the best in class customer service to join us as Captain / Assistant Manager of...
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Restaurant Captain
1 week ago
Singapore Chicken Hotpot (S) Pte Ltd Full timeAbout the role We are seeking an experienced Restaurant Captain to join our team at Chicken Hotpot (S) Pte Ltd, located in the Novena Central Region. As a full‐time Restaurant Captain, you will be responsible for leading and managing our front‐of‐house team to deliver exceptional customer service and ensure the smooth operation of the restaurant. What...
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Restaurant Captain
1 week ago
Singapore HATSU PTE. LTD. Full timeJob Title: Japanese Restaurant Captain Location: 36 Newton Road #03-01 S(307964) **Job Type**: Full-Time **Salary**: From $3000 Company: Hatsu Japanese Restaurant About Us: Hatsu is a well-established and highly regarded Japanese restaurant dedicated to providing authentic cuisine and exceptional dining experiences. We are currently seeking a motivated...
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Restaurant Captain
4 days ago
Singapore VERA'S KAFE PTE. LTD. Full timeRoles & Responsibilities Restaurant Captain Roles & Responsibilities Restaurant Captains will be hired to provide the core service of the restaurant’s product. These individuals are responsible for delivering the guests’ experience on a day-to-day basis. DUTIES & RESPONSIBILITIES Duties 1. Provide friendly, excellent and professional service to all...
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Restaurant Captain
1 week ago
Singapore GYUSHOKU PTE. LTD. Full timeThe Restaurant Captain is responsible for supervising the dining service team and ensuring a smooth and efficient operation of the restaurant floor. This role serves as the liaison between the kitchen and service staff, while also ensuring that guests receive high-quality service and an exceptional dining experience. The Captain takes initiative to resolve...
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Restaurant Captain
1 week ago
Singapore ARAYA CONCEPTS PTE. LTD. Full timeThe Araya experience is a tapestry woven from our Chilean South Pacific heritage and personal experiences. Authenticity lies at the heart of everything we offer on our plates, from the ingredients we have chosen from our native South America, to the fine produce and poignant influences from our time in Japan, Europe and beyond. Every dish whispers tales of...
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Restaurant Captain
2 days ago
Singapore THE HAPPY LEAF PTE. LTD. Full timeJob Responsibilities of RESTAURANT CAPTAIN are: - Manage and oversee the entire restaurant operation - Deliver superior guest services - Ensuring guest satisfaction and revenue growth for restaurant - Respond efficiently to customer questions and complaints - Organize and supervise shifts and arrange the part timer worker - Manage and lead staff - Control...
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Captain - Restaurant
1 week ago
Singapore GRAND HYATT SINGAPORE Full timeYou will be responsible to provide an excellent and consistent level of service to your customers. The F&B Service Captain is responsible for: Serving Food & Beverage to guests. Attending to guests' enquiries, taking necessary actions to anticipate their needs and ensure that they have a positive dining experience by exceeding their expectations. Providing a...
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Captain
4 days ago
Singapore RAFFLES TOWN CLUB PTE LTD Full time**Restaurant Captain Chinese Restaurant/Miyabi Restaurant** Captain is a Designation that bears an important role in any organization. Basically, Restaurant Captain bear a very important role to satisfied Guests, make sure F&B service, Make sure Order of the Guests, Food and many other important matters. A Restaurant Captain controls all Waiter/ Waitress in...
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Restaurant Captain
2 days ago
Singapore THE ITALIAN ALLIANCE PTE. LTD. Full timeWe are looking for a Captain Restaurant, to help us promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served. You must be a people person, and love to build relationships with guests, partners. You must also be able to establish rapport with guests to build guest...
