
Administrative Assistant
2 days ago
Responsibilities:
Liaise with policyholders, intermediaries, investigators, surveyors, adjusters, investigators, lawyers, 3rd party claimants, sister companies etc;
Assist Claims Executive to manage and process claims expeditiously, professionally and equitably within agreed service benchmarks or applicable protocols;
Periodic review of files as and when required;
Ensure recovery claims are pursued and followed up periodically;
Compile monthly/quarterly statistics and any other statistical data when required;
Any other duty or assignment as and when instructed by the superior.
Requirements:
Minimum qualification of Diploma and or related discipline;
Preferably with Certificate in General Insurance (CGI) qualifications or relevant insurance equivalent;
At least 2 years of relevant experience;
Well versed in insurance principles;
Possess good interpersonal and communications skills;
Able to multi-task, is a team player; conscientious, tactful, customer-focused and willingness to learn new skills;
Good working knowledge of Microsoft Office application.
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