
Media Researcher
7 days ago
Overview
At Cision, we believe in empowering every individual to make an impact. Your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.
Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we'll create the conversations of tomorrow.
Empower your impact at Cision. Be seen, be understood, be you.
The Media Researcher works within the core Media Management Team at Cision, maintaining the accuracy and detail of our global media database through productive research. In this role, you will need to be thorough, efficient, and creative in tracking down information to support our clients. Your responsibilities include adding and maintaining journalists and outlets to the database with a high degree of accuracy and utility while meeting our obligations around privacy and the sourcing of public data.
Essential Duties And Responsibilities
- Research and verify journalist data to ensure highly accurate records in line with Data Protection rules.
- Research and verify outlet data to ensure highly accurate records.
- Contact journalists and outlets when necessary, using phone and email, to confirm details and ensure accurate record-keeping.
- Support clients with information related to journalist data, following our agreed service levels.
- Manage time efficiently to meet personal KPIs.
Minimum Required Qualifications
- Bachelor's Degree in related fields.
- At least one year of experience in research and/or customer service (online) environment.
- Previous media or PR industry experience, or research experience.
- Previous database and/or media industry experience.
- Previous experience communicating with clients in our core markets.
- A working knowledge of customs in the core markets in which you operate as a researcher.
- Excellent Computer (MS Office) skills.
- Excellent customer service skills.
About Cision
Cision, a global leader in PR, marketing, and social media management technology and intelligence, helps brands and organizations identify, connect, and engage with customers and stakeholders to drive business results. With offices in 24 countries throughout the Americas, EMEA, and APAC, Cision offers award-winning solutions, including the next-gen Cision Communications Cloud. For more information, visit and follow @Cision on Twitter.
Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. Diversity, equity, and inclusion are vital to driving our culture, sparking innovation, and achieving long-term success. Cision has signed the CEO Action for Diversity & Inclusion pledge and was named a Top Diversity Employer for 2021 by DiversityJobs.com.
Cision is committed to the full inclusion of all qualified individuals and provides reasonable accommodations for people with disabilities. If you require accommodation to fully participate in the job application or interview process, perform the essential functions of the position, or receive other benefits and privileges of employment, please contact
Please review our Global Candidate Data Privacy Statement to learn about Cision's commitment to protecting personal data collected during the hiring process.
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