Senior Digital and Client Engagement Executive

3 days ago

Singapore CHANEL Full time

Senior Digital and Client Engagement Executive Join to apply for the Senior Digital and Client Engagement Executive role at CHANEL . Overview This role is crucial in driving both e-business and customer relationship management (CRM) initiatives under the CHANEL Fragrance and Beauty Division. The ideal candidate should have a good understanding of e-business and CRM in the luxury retail landscape and identify key strategies to spearhead the brand across different touchpoints. This candidate should be a strong self-starter in navigating new digital and CRM retail projects while harnessing a positive test and learn mindset. With the shared mission of continuously elevating the House as the ultimate luxury beauty brand, they will partner closely with key stakeholders (e.g., retail team, regional team, learning team) in strategizing and executing various e-business and CRM initiatives. The candidate should be comfortable with numbers and data, as well as have a high level of detail-orientedness and strong project management skills. Key Responsibilities Strategize the client journey plan across multi-touchpoints (EDM, SMS, etc.) using Salesforce Marketing Cloud. Plan and execute CRM strategy to meet client KPIs (recruitment, retention, repeat). Track campaign KPIs closely to optimize current journeys. Elevate journeys with the global clientele in mind. Support IPC markets in elevating CRM competencies and guide them in the roll-out of CRM automated journeys and roadmap. Lead the day-to-day business operations of e-business, specific to makeup and skincare campaigns. Drive new CRM initiatives from a campaign perspective as the data steward of the Fragrance and Beauty Division. Ensure operational excellence in the beauty representation of CHANEL.COM. You are Energized By The fast-paced nature of luxury retail and thriving in a highly dynamic business landscape. A sense of curiosity and agility in developing new projects cross-functionally. Being a team player with strong communication skills and a collaborative approach to solutioning. Navigating complex environments with ambiguity and delivering high standards of work under time pressure. Proactive and independent What you will bring Minimum of 5 years' experience in a similar role, with a strong retail understanding and exposure, preferably in agency or luxury retail/beauty category. Proven track record in CRM and/or retail/trade marketing function. Knowledge of Power BI and Salesforce Marketing would be a plus. At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel. Seniority level Mid-Senior level Employment type Full-time Job function Business Development and Sales Industries: Retail and Retail Luxury Goods and Jewelry Referrals increase your chances of interviewing at CHANEL by 2x We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

  • Senior Digital and Client Engagement Executive

    2 weeks ago

    Singapore CHANEL Full time

    Description Senior Digital and Client Engagement Executive Join to apply for the Senior Digital and Client Engagement Executive role at CHANEL . Overview This role is crucial in driving both e-business and customer relationship management (CRM) initiatives under the CHANEL Fragrance and Beauty Division. The ideal candidate should have a good understanding of...

  • Client Executive, Digital

    3 days ago

    Singapore We. Communications Full time

    Get AI-powered advice on this job and more exclusive features. Direct message the job poster from We. Communications Your Ticket to an Exciting Digital Adventure!Are you ready to embark on a thrilling journey in the digital world? We're on the lookout for passionate newcomers to join our dynamic digital team as Client Executives , supporting our diverse...

  • Digital Marketing Executive

    1 week ago

    Singapore Digital Full time

    Hire Digital is seeking a creative and proactive Marketing Executive – Social Media & Digital (6-month Maternity Cover) to join our team. This role is responsible for driving our corporate presence across LinkedIn (priority), Facebook, and Instagram, ensuring consistent, professional, and engaging content aligned with our global guidelines. The ideal...

  • Regional Senior Client Engagement Manager

    2 weeks ago

    Singapore Windsor Consulting Ltd Full time

    **The Position**: Our client is a distinguished global institution, renowned for empowering influential leaders and driving strategic insights within the dynamic Asian market. They are seeking an experienced Senior Client Engagement Manager to spearhead the strategic expansion of their high-impact professional offerings. Reporting to a senior leader, you...

  • Senior Client Executive, Digital

    2 weeks ago

    Singapore EDELMAN (THAILAND) CO., LTD Full time $80,000 - $120,000 per year

    SingaporeEdelman – Digital /Full-Time /HybridEdelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our...

  • Regional Senior Client Engagement Manager – B2C

    2 weeks ago

    Singapore Windsor Consulting Full time $90,000 - $120,000 per year

    The Position:Our client is a distinguished global institution, renowned for empowering influential leaders and driving strategic insights within the dynamic Asian market. They are seeking an experienced Senior Client Engagement Manager to spearhead the strategic expansion of their high-impact professional offerings. Reporting to a senior leader, you will...

  • Senior Client Executive, Digital

    2 weeks ago

    Singapore Daniel J Edelman Holdings Full time $80,000 - $120,000 per year

    Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our...

  • Senior Digital and Client Engagement Executive

    2 weeks ago

    Singapore CHANEL Full time $80,000 - $120,000 per year

    Job PurposeThis role is crucial in driving both e-business and customer relationship management (CRM) initiatives under the CHANEL Fragrance and Beauty Division. The ideal candidate should have a good understanding of e-business and CRM in the luxury retail landscape and identify key strategies to spearhead the brand across different touchpoints. This...

  • Client Engagement Manager

    3 days ago

    Singapore Mphasis Digital Risk Full time

    **Job Title: Client Engagement Manager** **Location: Singapore** **What are we looking for?** - Customer Engagement Manager - Managing delivery, customer relationship for a large portfolio. **Job Description**: - Oversee portfolio from Project Delivery, Sourcing, Financial perspectives, ensure robust governance & improve efficiencies - Focus on Customer...

  • Senior Manager, Digital Engagement

    5 days ago

    Singapore LEWIS Full time

    Purpose of the role The Senior Manager, Digital Engagement (SMDE) plays a strategic role in the identification, management and execution of new integrated service opportunities. The focus of this role is to drive and increase new business opportunities for TEAM LEWIS by identifying and proactively approaching potential prospects. The SMDE works with the...