Client Strategy and Intelligence Manager

3 days ago

Singapore Chanel, Inc. Full time

As the Fashion Client Strategy and Intelligence Manager, you will be the strategic architect and operational leader of the client-centric Fashion CRM strategy, focusing particularly on: This role requires a unique blend of digital expertise, analytical acumen, and a passion for luxury fashion, alongside a collaborative and creative mindset. **Impact You Can Create In The Role:** Maximize existing digital tools to reduce manual tasks, automate workflows, and enable the Fashion team to focus on high-impact activities with stronger business impact* Experience client engagement events first hand to glean valuable qualitative insights on our clients' behaviour* Support the team where necessary during client events (e.g. in roles such as host, storyteller, usher) Luxury retail: To constantly seek the pinnacle of excellence in Luxury – client experience, business practices and strategiesProven ability to translate data into effective insights and creative CRM recommendationsStrong project management and cross-functional collaborative skills *At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel.*Exceptional creation and client experience #J-18808-Ljbffr

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