Healthcare Operations Manager

7 days ago

Singapore beBeeExecutive Full time

Job Overview ">

The Healthcare Insurance Executive plays a pivotal role in empowering millions of members to secure their retirement, healthcare, and housing needs. This position requires sharp minds and insightful decisions, with the ability to analyze and think critically.

Effective collaboration is key to success. Partnerships across teams are essential for driving results. Each team member's strengths are amplified through seamless communications and collective efforts.

Ongoing learning is crucial for growth and innovation. We encourage employees to be inquisitive and courageous in embracing new challenges. Agility, readiness to challenge conventions, dedication to learning, and applying new skills fuels progress and achievement.

This role involves managing day-to-day operations related to MediShield Life and CareShield Life, handling customer inquiries, appeals, and correspondence, working with stakeholders to resolve complex cases, and driving operational improvements through data analytics and technological solutions.

  • Manage day-to-day operations related to MediShield Life and CareShield Life
  • Handle customer inquiries, appeals, and correspondence
  • Work with stakeholders to resolve complex cases
  • Drive operational improvements through data analytics and technological solutions

We value diverse talents and experiences. While mastery of every requirement may not be necessary, familiarity and expertise in areas such as healthcare operations, insurance administration, or customer service roles will position you for success within this team.

  • Relevant experience in healthcare operations, insurance administration, or customer service roles
  • Good analytical and communication skills
  • Positive attitude and a team player
  • Able to manage time and tasks efficiently
  • Keen interest in operational efficiency and process improvements

Career Opportunities

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We offer opportunities for formal and informal training, promotion based on capability and performance, a vibrant community of colleagues, a hybrid work model, flexible dress code, and comprehensive rewards package.

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