IT Admin Assistant

Position: IT Admin Assistant (Japanese speaking) - CK
Location: Central
Responsibilites:

• Work as a member of the corporate IT Dept., supporting employees (IT users) in Singapore main office, co-located associate companies, and regional entities (branches and subsidiaries across Asia & Oceania)

• Support regional entities to execute IT projects in areas such as IT replacement, security, infrastructure, and efficiency improvement (which are leaded by HQ) *including business travel when necessary

• Collaborate with internal teams, related departments, and vendors to successfully execute IT projects

• Report and escalate issues to management in a timely manner

• Support security assessments conducted by Headquarters on a regular basis for regional entities

• Comprehend the Group IT Governance Policy and assist regional offices in aligning their IT environments with these requirements

• Serve as a liaison between HQ and local staff to ensure smooth assessment processes and provide customized support to each local office

• Support and follow up with end-users (primarily in regional entities) during the replacement or deployment of IT tools and servers by HQ to strengthen IT security and governance

• Discuss with the service vendor and follow up on enhancements and improvements to enhance service quality

• Provide consultation and support to regional entities facing IT issues, office relocations, or new system implementations
Requirements:

• Business level of Japanese language is required to liaise with Japanese speaking stakeholders and counterparts in headquarters

• Basic knowledge of IT infrastructure, security, and networks (in-depth technical knowledge is not required)

• Experience with the following IT services/products is advantageous
・ Microsoft: Windows11, M365, O365, TeamsPhone, Intune,Azure AD, Copilot, Defender
・ Apple: iPhone, iPad
・ Cloud Storage and Services: Box, AWS
・ ERP: SAP(ECC6.0, S/4 HANA Cloud)
・ eSignature: DocuSign, BoxSign
・ RPA: UI Path
・ Workflow: Jobcan
・ Network Security: FortiGate, FortiAnalyzer, SentinelOne
・ Network Infrastructure: Corporate network (IP-VPN, Internet VPN, Local break out)
・ VPN Access Tool: FortiClient, Akamai EAA etc
Interested applicants please send your resume to Calista(R ) with email subject header " IT Admin Assistant (Japanese speaking) - CK ".
We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.
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