Café Ambassadors Wanted

5 days ago

Singapore beBeeHospitality Full time

Job Role Overview

As a Front-Line Café Crew member, you will be the face of our establishment, providing exceptional customer service and creating a warm atmosphere for all guests.

Key responsibilities include delivering memorable experiences, displaying a positive attitude, and working effectively as part of a team. Strong communication skills, including conflict resolution, are essential in this role, as is a genuine passion for hospitality and people.

Key Responsibilities

  • Provide excellent customer service by greeting every guest with a smile, addressing their needs promptly, and ensuring their satisfaction throughout their visit.
  • Contribute to a welcoming environment by maintaining a clean and organized workspace, adhering to health and safety guidelines, and promoting our brand values.
  • Work collaboratively with colleagues to achieve common goals, share ideas, and develop creative solutions to challenges.

Essential Skills & Qualifications

  • Strong communication and interpersonal skills, allowing you to engage with diverse groups and resolve conflicts efficiently.
  • A love for people, with a natural ability to connect with others and build strong relationships.
  • Attention to detail, enabling you to deliver high-quality results and exceed expectations.
  • Multitasking abilities, adapting quickly to changing situations and priorities.
  • Previous experience in fast-paced customer-facing roles, preferably in cafés or restaurants.

Benefits & Opportunities

  • Co-create store experiences, developing menus, styling, events, and ambiance.
  • Hands-on development in beverage and pastry service through comprehensive training.
  • Career growth pathways from barista/service crew to senior roles.
  • Collaborative team environment working alongside pastry chefs and service leads.

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