Head of wrb resilience

Job Description Responsibilities Strategy Provide leadership over the operational delivery, controls, reporting, and governance of the Operational Resilience agenda. Work with appropriate First Line subject matter experts in Group Business lines and functions. Recommend additions/enhancements/changes to the Client Service Resilience standards, guidelines, procedures, and controls. Drive compliance with Group policies standards, and local regulatory requirements especially the Resilience Policies and Standards. Lead engagement with WRB Business globally towards implementation of Resilience requirements. Work with Resilience pillars to embed resilience in the supported business including defining and tracking prioritisations and activities, ensuring backlog and book of works are aligned with Resilience Strategy. Provide leadership and contribution to the successful operationalisation of the WRB Resilience Target Operating Model (TOM) to ensure collaboration across first and second line of defence with well-defined Roles & Responsibilities to maintain the resilience of the Bank. Business & Processes Subject matter expert on operational resilience for WRB. Agree, drive and oversee the implementation of the Operational Resilience agenda for WRB. Work with Group Operational Resilience and take accountability for implementation within WRB. Support WRB Business to implement operational resilience procedures to group standards. Raise awareness and conduct training where appropriate with WRB leadership and teams on operational resilience. Enable WRB to identify/validate prioritised business services, set impact tolerance statements, managing performance metrics, identify resilience vulnerabilities and manage remediation. Support WRB to remediate Client Service Resilience risk through appropriate prioritisation of capacity and funding. Support/Lead regulatory liaison with regulators on operational resilience and related fields. People & Talent Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from the team and work in collaboration with risk and control partners. Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks. Employ, engage and retain high-quality people, with succession planning for critical roles. Responsible to review team structure/capacity plans. Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives. Risk Management & Governance Chair WRB Resilience Working Groups. Support WRB Heads to manage Operational Resilience risk including in WRB Risk Committees. Monitor Resilience profile and posture and report any non-compliance to senior management or governance committees. Participate and represent Resilience in risk committees, operational resilience working groups, programme steering committee etc. to provide updates and influence positive outcomes. Ensure compliance with group policies, standards and local regulatory requirements; recommend additions/enhancements/changes to the group policies, standards, guidelines, procedures and controls as appropriate. Help design and implement resilience controls across WRB. Validate the accuracy and consistency of KRIs, RCSAs, KCIs and other risk ratings/assessments, as well as process designs. Manage regulatory engagements and inspections as required. WRB Risk Committee: The job holder will be appointed as the Secretariat of the WRB Risk Committee. Responsibilities include but not limited to plan, coordinate and manage the committee effectively. Ensure papers are of quality and articulate the risk issue being discussed clearly. Document the proceedings of the committee and ensure that action plan decided at the committee are tracked to closure. Ensure effective governance of WRB Risk Committee as per the committee’s Terms of Reference. Related Risk Governance in WRB: Drive the completion of related risk governance processes – eg WRB top down review; WRB Risk Review updates for Group and Board Risk Committees. Oversight over timely completion treatment plans, audit actions, annual RCSA process, etc. Oversight of the WRB Scorecard around Risk Score and Audit Self-Identification rates. Lead projects as directed by line manager. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Our Ideal Candidate In-depth knowledge of CPBB Operations and supporting process and systems. It is vital the role holder can efficiently navigate the risk and investment governance model of WRB and has credible authoritative WRB banking experience. Strong knowledge of WRB related products and operations will be preferred. Strong knowledge of security/resilience frameworks, principles, architecture. Strong knowledge of emerging Operational Resilience regulations and best practice. Strong risk management experience. Strong interpersonal and stakeholder management skills, across various levels in the organization including senior leadership teams, in influencing key decisions taken in the business and in support teams. Experience in Risk, Operations, Resilience, or Security in Banking and Financial services. A related professional accreditation in Finance, Risk, Continuity, Security would be preferred. Strong communication skills – oral, written and presentation. Must be a self-starter who is able to initiate and successfully drive programs and projects to completion with little or no management supervision. Strong analytical skills and ability to prioritise, make decisions, and work to tight timeframes. Proven ability to lead highly complex, global activities through influence and credibility rather than command and control. Ability to both assess strategic priorities and to focus on detailed aspects of a function in order to drive effective delivery. Strong integrity, independence and resilience. Role Specific Technical Competencies Subject matter expertise on Operational Resilience. Operational Resilience regulatory and operational experience. Third-Party Resilience and Risk. Facilitating effective coordination between Country, Business & Function. Business continuity management. In-depth knowledge of Business processes. Written and verbal communication and presentation skill. Knowledge of Change Management Initiatives. People leader skills. Governance and support. Subject matter expertise in Crisis Management. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do. Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well. Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term. What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits. A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values-driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website Profile Description Standard Chartered Bank #J-18808-Ljbffr