Policy Service Manager
1 week ago
We are partnering with a reputable organisation in the insurance and financial services industry to identify an experienced Policy Service Manager to support their policy servicing and administration function. This role is responsible for managing a wide range of policy-related transactions, ensuring service accuracy, regulatory compliance, and a high level of customer satisfaction. Responsibilities: Manage day-to-day policy administration activities within defined service levels and delegated authority. Handle a broad spectrum of policy servicing requests such as policy alterations, beneficiary or ownership changes, collateral assignments, surrenders, claims support, and related client inquiries with accuracy, professionalism, and a solution-focused mindset. Prepare, review, and analyse policy information including statements, in‐force illustrations and servicing documentation for both internal and client usage. Maintain complete and accurate records in CRM and policy administration systems, ensuring data integrity and consistency. Work collaboratively with internal teams, demonstrating a positive and supportive attitude that contributes to a strong team culture. Participate in the review and enhancement of procedures, operational guidelines, and documentation to improve workflow efficiency and control. Support ad‐hoc initiatives, system enhancements, and project activities as assigned. Qualifications / Requirements: Bachelor's degree in any discipline; business or related fields preferred. 1–3 years' experience in life insurance policy administration or post‐sales servicing. (Additional experience will be considered an advantage.)Proactive, fast learner with strong interpersonal skills and the ability to collaborate effectively in a team environment. Strong communication skills with proficiency in written and spoken English and Chinese. Good command of Microsoft Office applications, including Word, Excel and PowerPoint, as well as Chinese word processing. If you are keen to explore and have a confidential chat, feel free to share your resume by applying for this role. EA License No. 16S8296 RCB No. Z By sending us your personal data and curriculum vitae (CV), you are deemed to consent to BTI Executive Search Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy. For more information, please visit #J-18808-Ljbffr
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Manager, Strategic Policy
1 week ago
Singapore Public Service Division Full time $80,000 - $120,000 per year[What the role is]Develop, manage and facilitate Data Policies, Projects and Platforms, spearhead data governance initiatives and maintain, review and grow data assets across MUIS & its subsidiaries.[What you will be working on]Develop MUIS data management framework (including policies, standards, and practices).Drive implementation of framework internally...
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Policy Servicing Manager
1 week ago
Singapore A BETTER CO PTE. LTD. Full timeResponsibilities Handle routine policy administration and servicing within standard protocols & assigned authority under a straight timeline Equip with good communication & problem-solving skills in handling wide range of after-sales servicing requests (e.g. collateral assignments, change of policy ownership/life insured/ beneficiary, policy surrender and...
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Singapore Public Service Division Full time $120,000 - $180,000 per year[What the role is]SSG is a dynamic and forward-thinking organization dedicated to empowering individuals and shaping the future of Singapore's workforce. As a statutory board under the Ministry of Education, SSG leads the charge in driving the SkillsFuture movement, a national initiative that promotes lifelong learning and skills development. With a strong...
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Senior Executive/Manager, Religious Policy
2 weeks ago
Singapore Public Service Division Full time $80,000 - $120,000 per year[What the role is]You will join our dynamic Religious Policy and Development (Policy) team, contributing to both operational and strategic policy-related matters.[What you will be working on]1. Women's Desk Programme Development & Review:Serve as Liaison Officer/Point of Contact for all women-related matters and inter-ministry committee coordination.Plan and...
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Assistant Director
2 weeks ago
Singapore Public Service Division Full timeWhat the role is: PSD's HR Policy cluster develops and implements HR policies for the Public Service so that we attract, develop, retain, and motivate the right talent to build a successful and vibrant Singapore for the next generation. With a changing operating environment, the HR Policy cluster ensures that HR policies remain relevant, progressive and...
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HNW Policy Servicing Manager
1 week ago
Singapore A BETTER CO PTE. LTD. Full timeResponsibilities Handle routine policy administration and servicing within standard protocols & assigned authority under a straight timeline Equip with good communication & problem-solving skills in handling wide range of after-sales servicing requests (e.g. collateral assignments, change of policy ownership/life insured/ beneficiary, policy surrender and...
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Policy Service Officer
2 weeks ago
Singapore River f009f822-67e1-4a62-a5a5-67e942e67e48 Full time $60,000 - $90,000 per yearWe are partnering with a reputable organisation in the insurance and financial services industry to identify an experienced Policy Service Officer to support their policy servicing and administration function. This role is responsible for managing a wide range of policy-related transactions, ensuring service accuracy, regulatory compliance, and a high level...
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Analyst/Senior Analyst/Lead Analyst
2 weeks ago
Singapore Public Service Division Full timeWhat the role is: Analyst/Senior Analyst/Lead Analyst (Benefits), HR Policy What you will be working on: PSD's HR Policy cluster is the Public Sector Centre of Excellence for several areas relating to people policy, including talent attraction, compensation, performance management, and benefits. We ensure that our Public Sector can continue to attract,...
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Senior Manager, Service Delivery
2 days ago
Singapore Public Service Division Full time $120,000 - $180,000 per year[What the role is]Oversee implementation and growth of social services and initiatives that meet the needs of service users effectively and efficiently.[What you will be working on]Be part of a team that seeks to achieve better outcomes for persons who use social services so that service users are empowered to live with dignity. Key responsibilities are to...
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Service Operations Manager
2 weeks ago
Singapore PERUMAL SERVICE Full timeDescription: - Manages the repacking and labelling of products operations by leading the team to ensure smooth and speedy delivery of products to clients. - Ensure the warehouse practices are in compliance to the safety code of conduc. - Maintains warehouse staff by recruitment, selection,orientation and training of employees. - Determines staffing levels...