Business Analyst

Join to apply for the
Business Analyst (1 year contract)
role at
FWD Insurance
Overview
Purpose: Work with business stakeholders to gather & analyze requirements, propose workarounds, solutions & alternative approaches, as well as translating the final requirements to specifications for technical teams to perform development work. Participate in Projects and Change Requests prioritization and planning to support the company’s overall strategy and improve business efficiency and productivity.
Responsibilities
Lead projects and requirements activities, working in close collaboration with the business units and the various technical teams and vendors.
Define, review, and articulate requirements across end-to-end systems to ensure the business needs and objectives are met and ensure that the technical team has a full understanding of the requirements for development.
Balance new business demands to ensure cost efficiency without compromising the deliverables.
Perform system testing to ensure the deliveries are met.
Work with QA team to develop test plans to ensure complete coverage of QA testing and provide support in coordinating and managing business involvement in UAT.
Provide regular updates to project manager or key stakeholders and escalate any issues to ensure scope, quality and schedule integrity of the project is maintained.
Identify and assess potential risks including regulatory, financial, reputational, etc., relating to requirements or projects. Escalate the identified risk to the relevant key stakeholders and work with them to mitigate and manage the risk.
Continue to acquire specialized functional knowledge, more complex skills and operating practices.
Keep up with industry and technology trends and standards, regulatory requirements, and emerging technology threats.
Build collaborative work relationships across the organization and deliver solutions to external customers on specific issues.
Drive teamwork to resolve complex business issues through sharing in-depth knowledge and experience.
Make operational decisions on policies and tactics critical to the function’s business success.
Identify problems and areas for improvement in business processes to increase overall operational efficiencies.
Take responsibility for delivery of quality outcomes of complex and business-critical projects integrating client needs, strategic business goals of the function and financial objectives.
Provide guidance, mentorship, and best practices to team members through knowledge sharing.
Lead a team of QAs to ensure end-to-end delivery.
Qualifications / Experience
Degree in Computer Science or IT related field.
Minimum 7 years of relevant experience in Life and/or General Insurance and/or Business Analysis.
Strong project delivery in previous roles.
Knowledge, Skills & Abilities
Good business domain knowledge in Life Insurance and Life Asia application preferred.
Strong analytical, problem solving and process design skills, and solutioning.
Excellent stakeholder management, particularly managing expectations.
Excellent written and verbal communication and presentation skills.
Self-motivated and excellent collaboration skills.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Research, Analyst, and Information Technology
Industries: Insurance
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