Freight Coordinator

2 days ago


Singapore beBeeLogistics Full time

Customer Service Professional

We are seeking an exceptional Customer Service Professional to join our team. The ideal candidate will be responsible for managing customer experiences, providing timely updates, and resolving any shipment-related issues.

  • Key Responsibilities:
  • Customer Experience Management - Act as the main point of contact for customers, ensuring prompt communication and resolution of any issues.
  • Freight Operations Coordination - Handle end-to-end freight processes, including booking, documentation, and delivery coordination.
  • Documentation & Compliance Oversight - Prepare and verify shipping documents to ensure accuracy and compliance with customs regulations and company policies.
  • Problem Solving & Continuous Improvement - Identify process issues, address them promptly, and suggest improvements to enhance efficiency and service quality.
  • Commercial Support - Assist with quotation preparation, freight rate inquiries, and support the sales team as needed.

Requirements

  • Education: Diploma, degree, or equivalent in Logistics, Supply Chain Management, Business, or a related field is preferred.
  • Skills & Competencies:

    • Customer-focused with strong communication skills and a drive to improve

    • Knowledge of freight documentation, customs regulations, and industry best practices

    • Proficiency in MS Office Suite; experience with freight management software is a plus

How to Apply: Interested applicants should click on


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