Front Desk

23 hours ago

Serangoon Garden, Singapore GREATWOOD HOSPITALITY PRIVATE LIMITED Full time

Description Job Scope - Attend to our guest for check-in, check-out and maintain updated records of bookings and payments. - Work with the team to plan reservation, room cleaning and maintenance schedule and manage guest’s requests. - Communicate with guests throughout their duration of stay. - Direct requests to the proper channels (maintenance, runner, sales manager & etc). - You will build rapport with guest by providing information about our serviced apartment, available rooms, rates, amenities, and touristy information. - Handle walk-in, email, and phone enquiries. - Perform any other duties as required and directed by the Manager or Management. Requirements - Experience in Hospitality/Tourism/Hotel Management or Customer Service is preferred. - Minimum 4 years of working experience in the related field. - Possess at least a Diploma, Advanced/Higher/Graduate Diploma. - Good telephone and email etiquette. - Able to work on weekend and or public holidays. #J-18808-Ljbffr Industry Other Category Human Resources Sub Category General HR

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