
Innovative Clinical Support Expert
2 weeks ago
Clinical Support Specialist Role
Job Description:
We are seeking a highly skilled and dedicated Clinical Support Specialist to join our team. The successful candidate will provide expert support during coronary and peripheral Intravascular Lithotripsy (IVL) procedures.
This field-based role combines in-procedure case support, physician and distributor training, and clinical trial facilitation. As a key member of our team, you will play a critical part in ensuring safe and effective use of our IVL platform, driving early adoption in key accounts, and gathering clinical insights to inform commercial and product strategies.
The ideal candidate will have excellent technical skills, strong communication abilities, and a passion for delivering exceptional patient care. If you are a motivated and results-driven individual looking for a challenging and rewarding role, please apply.
Key Responsibilities:
- Provide real-time, in-person clinical support during IVL procedures to ensure optimal use of the Sonico-CX system.
- Guide clinicians through device preparation, imaging, and delivery, ensuring safe and effective technique.
- Deliver comprehensive training programs to physicians, nurses, cath lab staff, and field teams.
- Provide remote clinical support via on-call conference calls to assist distributor teams with urgent cases.
- Train and certify distributors (both online and on-site) on product use, ensuring competency in procedural support, troubleshooting, and education.
- Stand by for urgent distributor-notified clinical cases, with flexible availability for case calls or travel.
Requirements:
- Bachelor's degree in biomedical engineering, Nursing, Life Sciences, or related field.
- 2 years of clinical support in interventional cardiology, radiology, vascular surgery, or cath lab environments or at least 1 year of medical device case support or clinical research experience.
- Familiarity with coronary or peripheral devices such as IVL, atherectomy, PTA/PTCA, or imaging catheters.
- Technically adept, with experience in console setup, catheter prep, and procedural imaging workflows.
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