IT Support Engineer

4 days ago


Singapore NEX VENTURE Full time
Your Role & Impact
As our IT Support Engineer, you won't just be fixing problems-you'll be empowering our entire team. You are the first point of contact for all IT-related matters, providing critical support that keeps our business running smoothly. This is a hands-on role with a direct impact on our company's daily success and an excellent opportunity to grow your technical skills in a supportive environment.
What You'll Be Doing:
Serve as the primary technical expert for our team, troubleshooting hardware, software, and network issues.
  • Manage the end-to-end lifecycle of our IT assets, from installation and configuration to maintenance and upgrades.
  • Maintain and monitor our core IT infrastructure, contributing to the security and stability of our systems.
  • Empower your colleagues by conducting user training and creating clear, helpful documentation.
  • Collaborate with the wider IT team to recommend and implement system improvements.

What We're Looking For:
  • A passion for technology and helping others, with at least 2 years of experience in an IT Support, Desktop Support, or Helpdesk role.
  • Strong hands-on knowledge of Windows/Mac OS, Microsoft 365/Office suite, and TCP/IP networking fundamentals.
  • A natural problem-solver with the ability to diagnose and resolve technical issues efficiently.
  • Excellent communication skills; you can explain complex issues in a simple, friendly manner.
  • A proactive and collaborative team player who is eager to learn and grow.

Why Join NEX VENTURE?
We believe in investing in our people. We provide a dynamic work environment where you can build a long-term career. You will benefit from:
  • Competitive Rewards: An attractive salary package with performance-based bonuses and full CPF contributions.
  • Comprehensive Benefits: Medical and dental coverage for your peace of mind.
  • Career Development: Clear pathways for advancement and company-sponsored training to help you achieve industry certifications.
  • A Collaborative Culture: Be part of a talented, close-knit team that values your contributions.

We are an equal opportunity employer and welcome applications from all qualified candidates. We regret that only shortlisted candidates will be notified.
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