Assistant Guest Relations Manager
3 days ago
JOB DESCRIPTION Work hand in hand with reservation staff & restaurant manager on table assignment and special requests. Greet guests in a friendly and warm manner. Have a good understanding of the menu and the workings of the restaurant. Possess extensive and correct menu knowledge. Be able to effectively control the host desk and communicate with customers regarding their reservation, wait times / walk in customers, etc. Be able to follow and monitor out times and communicate all information to the Maître D'. Offer appropriate seating arrangements Ensure the quantity of menus is sufficient to cater to the number of guests. Set up dining rooms and make reservation arrangements. Maintain clean and organised tables and work area. Assist take away service when necessary. Manage event related work including setting up tables. JOB REQUIREMENT Fluent in spoken and written English. Proficiency in another language will be a plus Basic certification in hotel & restaurant service is desirable. Highly skilled in greeting guests, escorting them to tables, and providing them with menu and daily specials. Demonstrated ability to anticipate and address guests' service needs. Substantial knowledge of the menus of bars, restaurant. Well-versed in answering telephones in a suitable manner Able to ensure special requests are lodged and passed to restaurant staff. Proven ability to adjust complaints of patrons and guests. Competent at making sure that all guest supplies are filled. #J-18808-Ljbffr
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Assistant Guest Relations Manager
4 days ago
Singapore SENTOSA BEACH RESORT PTE LTD Full timeWe are looking for an **Assistant Guest Relations Manager **to join our team! As an **Assistant Guest Relations Manager **, we rely on you to: - To assist in taking responsibility for all Shangri-La Circle members and VIP guests - Assist the Guest Relations Manager to supervise and direct the guest relations team - Ensure all guests enjoy the best possible...
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Guest Relations Assistant Manager
2 weeks ago
Singapore GOURMETZ PTE. LTD. Full time**Responsibilities**: - Represent the restaurant with highest possible standard through excellent guest relations management. - To be responsible for all customer relations development and management activities. - Work closely with the Restaurant Manager on guests’ menu, marketing strategies, and promotional activities. - Ensure best level of service and...
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Assistant Guest Relations Manager
4 days ago
Singapore LIBERTE HR SERVICES PTE. LTD. Full timeLiberte HR is partnered with an international 5-star hotel located in the heart of Orchard Road. They are searching for an Assistant Guest Experience Manager to elevate their customer's overall experience for their time booked with the hotel. The role is responsible to ensure guest satisfaction throughout their stay, address any concerns, promote services...
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Guest Relations Manager
1 week ago
Singapore SENTOSA BEACH RESORT PTE LTD Full timeWe are looking for an **Guest Relations Manager**to join our team! As an **Guest Relations Manager**, we rely on you to: - To assist in taking responsibility for all Shangri-La Circle members and VIP guests - Assist the Front Office Manager to supervise and direct the guest relations team - Ensure all guests enjoy the best possible hotel experience -...
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Assistant Guest Relations Manager
2 days ago
Singapore ICONIC LOCATIONS SINGAPORE PTE. LTD. Full time**Overview** We are looking for an outgoing **Assistant Manager **for the Guest Relations department with the ability to make our customers feel at home and to guarantee their contentment. You will furnish clients with above-and-beyond service to ensure a memorable and genuine experience. The goal is to sponsor a helpful image by honouring guests’...
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Assistant Guest Relations Manager
1 week ago
Singapore Sofitel Full timeJoin to apply for the Assistant Guest Relations Manager role at Sofitel Company Description We are in the luxury hotel business in central Singapore; offering business and leisure travelers contemporary rooms and suites filled with opulent amenities and elegant furnishings, alongside first‐rate facilities, exquisite French and local cuisines in our...
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Guest Relations Assistant Manager
1 week ago
Singapore ANAKE RETAIL PTE. LTD. Full timeGreet guests as they arrive and upon leaving with a warm and welcoming attitude; - To accommodate special attention requests; - Handle vip appointment, including vip events celebration, vip guest accommodations, returning guests’ acknowledgment - Ensure a high level of hospitality by engaging with guests throughout their overall experience; - Assisting OM...
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Assistant Guest Relations Manager
7 days ago
Singapore TPC HOTEL PTE. LTD. Full timeJob Description Assist the Director of Guest Relations to lead a team of Guest Experience Ambassadors & Club Operations Ambassadors and ensure that all of the functions work well together to provide a memorable and seamless hotel experience for all guests. Engage with guests at all touch points, ensuring satisfaction and creating opportunities for cousu main...
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Guest Relations Manager
2 days ago
Singapore SENTOSA BEACH RESORT PTE LTD Full time**Shangri-La’s Rasa Sentosa, Singapore** We are looking for a **Guest Relations Manager **to join our team! As a **Guest Relations Manager **, we rely on you to: - Take responsibility for all Golden Circle members and VIP guests - Supervise and direct the guest relations team - Ensure all guests enjoy the best possible hotel experience - Provide help...
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Guest Relations Manager
2 weeks ago
Singapore ST. REGIS HOTEL SINGAPORE Full time**JOB SUMMARY** Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the...
