Patient Service Associate

1 week ago

Singapore MCI CONSULTING PTE. LTD. Full time
Roles & Responsibilities

Job Title: Patient Services Associate
Department: (Clinic/Hospital)

Job Summary:

The Patient Services Associate (PSA) is responsible for providing frontline administrative support and ensuring a smooth and pleasant experience for patients. The role involves patient registration, appointment scheduling, billing, and general customer service duties within a clinical or healthcare setting.

Key Responsibilities:

  • Greet and register patients in a courteous and efficient manner.
  • Schedule, reschedule, and manage patient appointments.
  • Handle phone, email, or walk-in inquiries regarding services and appointments.
  • Maintain accurate and up-to-date patient records in the system.
  • Process billing, payments, and issue receipts to patients.
  • Liaise with doctors, nurses, and other healthcare professionals to coordinate patient flow.
  • Assist in managing clinic supplies and administrative inventory.
  • Ensure the reception and waiting area is organized and patient-friendly.
  • Support other administrative duties as required by the clinic or hospital.

Requirements:

  • Minimum GCE 'O'/'A' Levels, Diploma, or equivalent.
  • Strong communication and interpersonal skills.
  • Able to multitask and work in a fast-paced environment.
  • Proficient in Microsoft Office and basic computer systems.
  • Experience in healthcare or front desk roles is a plus

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

**We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

Kenneth Isaac Peter
Registration Number: R
MCI Consulting Pte Ltd (EA Licence: 13C6730)

Tell employers what skills you have
Able To Multitask
Microsoft Office
Interpersonal Skills
Inventory
Healthcare
Administration
Good Communication Skills
Cashiering
Administrative Support
Consulting
Team Player
Patient Registration
Customer Service
Scheduling
Appointment Scheduling

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