Trade Support Specialist

2 weeks ago

Singapore EC1 Partners Full time

Trade Support Specialist (Japanese speaking)Location: Singapore, with regular travel to Japan We are partnering with a global fintech firm that provides multi-dealer trading technology to major banks and institutional clients. As they continue to expand across Asia, we are looking for a Japanese‐speaking Pre‐Sales & Client Support Engineer to play a key role in supporting their growth in the Japan market. Role This is a hybrid technical and client‐facing position that sits at the intersection of engineering, sales, and product. You will support sales cycles, deliver technical demonstrations, and act as the main technical contact for Japanese clients post‐implementation. Strong communication skills and the ability to translate client workflows into technical requirements are essential. Responsibilities Support sales and relationship teams in both remote and onsite meetings with Japanese clients Deliver technical presentations, demos, and proof‐of‐concept setups Translate business needs into technical requirements and collaborate with global engineering teams Provide post‐sales technical support, issue triage, and workflow configuration Assist clients with connectivity, testing, APIs, and integration work Contribute to documentation and localisation for Japanese‐speaking users Build or support integration scripts and internal tools using Java and Python Test and validate product enhancements prior to rollout Qualifications Must speak Japanese and strong English 2 to 5 years in technical pre‐sales, solutions engineering, or client support Hands‐on programming experience in Java and Python Solid understanding of APIs, data integration, or messaging protocols Confident communication skills with experience in client‐facing roles Willingness to travel to Japan for client meetings and support Background in fintech, FX, or trading platforms is advantageous but not essential Benefits Join a global fintech scaling across Asia Work closely with senior leadership and Tier‐1 financial institutions Blend engineering, product, and client engagement in one role International exposure, autonomy, and genuine impact on client success Seniority level Mid‐Senior level Employment type Full‐time Job function Information Technology, Finance, and Analyst Industries Capital Markets, Financial Services, and Investment Banking #J-18808-Ljbffr

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