Service Delivery Manager, PCS

7 days ago

Singapore GE HealthCare Full time

Service Delivery Manager, PCS & ULS - SEA6

You will be responsible for both Ultrasound (ULS) & Patient Care Solution (PCS) Service Delivery and Operations covering Singapore, Malaysia, Brunei, Myanmar, Cambodia & Laos in both direct and indirect capacity, lead service strategy and initiatives to achieve sustainable service delivery, profitable growth, and operational compliance. You will manage operations and lead team to achieve exceptional customer experience for both direct and indirect operations. The scope of the role includes managing service area through leadership and development of direct service field team, technical support team, and in close partnership with the partner service organization. The role will have strong operational synergy with regional service operations and technical team on process, system improvements, quality, customer experience and safety implementation. You will also support service sales team and via channel relationship management to drive service growth.

This role will report to the country Director of Service (DOS).

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Responsibilities
  • Provide administrative and operational leadership to the PCS & ULS Service team including channel, ensuring efficient day-to-day operations, and responsible for quality, compliance, customer experience
  • Coach, manage, mentor and influence individuals and teams directly or indirectly reporting to this role to drive overall accountability, ownership, and progress against goals. Provide personal leadership of direct reports to include ongoing direction, coaching, career and competency development, reward, and retention
  • Responsible for achievement of the financial and service delivery plans, working cooperatively with Sales Manager, Project Manager, Modality Specialists,

  • Service Delivery Manager, PCS

    1 week ago

    Singapore GE HEALTHCARE Full time $80,000 - $120,000 per year

    Job Description SummaryYou will be responsible for both Ultrasound (ULS) & Patient Care Solution (PCS) Service Delivery and Operations covering Singapore, Malaysia, Brunei, Myanmar, Cambodia & Laos in both direct and indirect capacity, lead service strategy and initiatives to achieve sustainable service delivery, profitable growth, and operational...

  • Service Delivery Manager, PCS

    1 week ago

    Singapore GE Healthcare Full time

    Job Description Summary You will be responsible for both Ultrasound (ULS) & Patient Care Solution (PCS) Service Delivery and Operations covering Singapore, Malaysia, Brunei, Myanmar, Cambodia & Laos in both direct and indirect capacity, lead service strategy and initiatives to achieve sustainable service delivery, profitable growth, and operational...

  • Pc Technician Delivery Assistant

    13 hours ago

    Singapore DYNACORE TECHNOLOGIES PTE. LTD. Full time

    You will be joining a team of professionals to deliver the Customer Support with the service heart to the customers which shall give a personal touch and fine experience to the customers. Work hand-in-hand with Sales and Support Teams to provide high level troubleshooting and support for all Hardware and Software issues of their system. If you are a good at...

  • Manager, IT Service Delivery, ETS

    2 weeks ago

    Singapore Delivery Hero Full time

    Company Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part...

  • Manager, IT Service Delivery, ETS

    3 days ago

    Singapore Delivery Hero Full time $80,000 - $120,000 per year

    Company Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

  • Service Delivery Manager

    6 days ago

    Singapore SAGL CONSULTING PTE. LTD. Full time

    We are looking for a dedicated “ **Service Delivery Manager” **for our client in Singapore who is responsible for maintaining timely delivery of our services to maintain customer satisfaction **Responsibilities**: - Plan technical deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and...

  • Pc Refresh Engineer

    2 days ago

    Singapore ENNOVATEZ PTE. LTD. Full time

    **PC Refresh Engineer** We are looking for experienced full-time PC refresh engineers to provide End User Computing or Deskside support to Multinational companies in Singapore. **Job Responsibilities & Requirement**: **Primary** - Provide level 2 End User Computing support and well verse in Windows OS - Good Hardware and software troubleshooting skills for...

  • Pc Refresh Technician

    1 week ago

    Singapore ENNOVATEZ PTE. LTD. Full time

    **PC Refresh Technician** We are looking for experienced junior and senior full-time PC refresh technicians to provide End User Computing or Deskside support to Multinational companies in Singapore. **Job Responsibilities & Requirement**: **Primary** - Provide level 2 End User Computing support and well verse in Windows OS - Good Hardware and software...

  • Service Delivery Manager

    1 week ago

    Central Singapore Lenovo Full time

    **General Information**: - Req #- WD00072464- Career area: - Services- Country/Region: - Singapore- State: - Central Singapore- City: - SINGAPORE- Date: - Thursday, September 26, 2024- Working time: - Full-time**Additional Locations**: - Singapore - Central Singapore - Singapore - Singapore - Central Singapore - SINGAPORE **Why Work at Lenovo**: - We are...

  • Service Delivery Manager

    2 weeks ago

    Singapore beBeeOperations Full time

    Job Overview The Operations Officer will be responsible for supervising and coordinating daily activities to ensure prompt and efficient service delivery to users at all times. This role involves leading and supervising staff to maintain service standards in line with contract terms and company expectations. The incumbent will manage and train staff to...