Remote Diagnostics Expert

4 days ago

Singapore WARTSILA SINGAPORE PTE. LTD. Full time

Wärtsilä Performance Services, Marine Agreement Delivery is now looking for a Remote Diagnostics Expert , to join our team. We are a team of more than 20 experts who follow the condition of Wärtsilä four-stroke engines. Understanding the correlation between various engine operational parameters is essential to be successful in this role. Your Marine customers will be located worldwide, English being the working language. We utilize the digital tool - Expert Insight, which highlights deviations from the expected behaviour of the marine contract customers' engine data. This Expert Insight digital tool uses both artificial intelligence and rules set up by engine experts. The possible locations for this position are Turku (primary) or Vaasa, Finland or Singapore. We offer a possibility of hybrid work according to our company policy. Your work will focus on these responsibilities: • \tActs as an asset performance expert on the covered equipment • \tDiagnose performance and provide proactive technical support for engines and other covered equipment in collaboration with stakeholders to maximize uptime • \tConducts analyses and predictive assessments with detailed recommendations for resolving technical and performance issues • \tProvide fluid analysis recommendations for customers based on fluid analysis reports • \tAvailable for customer visits when product, system, or performance analysis is required • \tSupports Contract Manager, Operations expert, Asset Diagnostic expert, Maintenance Planner and Maintenance Coordinator To be able to succeed in the position, we expect you to have: • \tBSc or MSc degree in Engineering or equivalent skills • \tStrong 4-stroke engine mechanical, automation and/or analytics skills • \tYou are comfortable working with numbers in the form of tables and graphs • \tYou can work in a structured way with routine work • \tYou are willing to work independently both as an expert and a team player • \tYou have good written and verbal communication skills, as well as proficiency in English Skills seen as a benefit for you to succeed in this position: • \tMarine business, technology and culture understanding • \tCommunication and collaboration skills to work effectively with cross-functional teams • \tYou are interested learning new IT tools and development of digital data • \tTaking ownership and responsibility to bring improvements forward • \tAbility to focus on details while having ability to prioritise workload • \tSalesforce platform experience

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