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(Senior) Executive

2 weeks ago

Singapore National University Hospital Full time

(Senior) Executive / (Senior) Assistant Manager, Ophthalmology (Senior) Executive / (Senior) Assistant Manager, Ophthalmology The incumbent will lead the team to be responsible for the smooth running of the identified service points (Financial Counselling and Listing). He / She will manage, train and develop the team with the key aim of achieving and maintaining maximum accuracy, patient safety and care, as well as patient satisfaction. Job responsibilities -The incumbent will need to be well-versed in all healthcare-financing related information, and be familiar with all the IT systems that are required for patient care. The incumbent will be responsible for leading the team in the area of financial ounselling and listing of surgeries in the outpatient clinic, through: Providing accurate and detailed financial counselling to patients Booking of operating cases into the operating theatre scheduler accurately Ensuring that consumables required for OT cases are procured timely Putting in place measures to ensure excellent and accurate service delivery for our patients. -Other Duties as reporting officer for a small team: Staff training and retention Staff management and deployment Work with the team to ensure that email / phone enquiries are responded to timely (within 3 working days for routine cases, and same day for urgent matters)Attend to and manage patient enquiries / feedback Ensure work desks / areas are properly maintained and upkeep Where necessary, provide IT support and assist to liaise with ITD for IT matters -Support Clinic's overall operations through working closely with all the stakeholders, including clinicians, allied health, ancillary and ops staff. -Any other adhoc duties as assigned by the supervisor. Requirements Bachelor's degree in any relevant fields Minimum 2 years of experience and managing small teams Good verbal and written communication skills Good communication and interactive skills Team player Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Other Industries Hospitals and Health Care Referrals increase your chances of interviewing at National University Hospital by 2x Sign in to set job alerts for "General" roles. IBO Client Asset (CASS) Adherence – Governance Lead IBO Client Asset (CASS) Oversight Analyst IBO Client Asset Adherence – Oversight Lead Regional SEA, General Manager – Data Center Regional SEA, General Manager – Data Center Urgent: General Manager, Sales and Operations (Frozen Food/ Distributor)Mandai, North Region, Singapore 25 minutes ago Associate/AVP, Business Compliance Control Office Deputy General Manager (Production/ Quality/Product Development) - Oleochemicals & Food - Germany company Deputy General Manager, Leasing (Retail)General Counsel - APAC (International Environment)VP, Problem & Knowledge Management Lead, SRE & Governance, Group Technology Head of Tech Risk and Governance - Group Chief Information Officer AVP, Business Continuity - Global Market Vice President, Planning, Credit Department AVP, Regional Product and Propositions (Bancassurance), Mid Cap and SME, Institutional Banking Group (IBG)We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr