Administrative Support Specialist
7 days ago
Job Title:
Administrative Support Specialist
About the Role:
We are seeking a highly skilled and detail-oriented professional to join our team as an Administrative Support Specialist. This role plays a crucial part in supporting our educational programs, handling course administration, logistics, learner support, and digitalization of records.
Main Responsibilities:
The successful candidate will be responsible for providing administrative support in setting up new courses and maintaining existing courses in our system. This includes administering funded and non-funded courses end-to-end, supporting logistics setup and operations, and assisting learners with troubleshooting system access issues.
Key Accountabilities:
1. Provide administrative support in setting up new courses and maintaining existing courses in the system.
2. Administer funded and non-funded courses end-to-end.
3. Support logistics setup and operations for courses, including on-site support for face-to-face sessions.
4. Assist learners in troubleshooting system access issues.
5. Maintain course documents, templates, and records in shared drives and SharePoint.
6. Support digitalization of records and processes for greater efficiency.
7. Maintain and update databases for reporting and analytics.
8. Handle enquiries received via our generic email
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