Customer Portfolio Management Professional

3 days ago


Singapore beBeeRetention Full time

Job Title: 6 Months Customer Retention Specialist ">

About the Role:

We are seeking a proactive and results-driven Customer Retention Specialist to join our team. As a key member of our commercial banking team, you will be responsible for calling existing customers to discuss their current loan portfolio and explore opportunities for repricing. Your role will involve convincing customers to accept our repricing package to maintain portfolio volume and profitability. This requires excellent communication skills, negotiation techniques, and a deep understanding of our customers' needs. You will also be responsible for ensuring proper documentation and compliance with regulatory property financing guidelines. This includes accurate recording of customer interactions, maintaining detailed records, and adhering to industry regulations. In addition, you will be expected to cross-sell other

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