Warehouse & Systems Support Specialist

Overview
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. The Information Technology (IT) group at KLA enables business growth and productivity by connecting people, process, and technology. This integrated approach supports employee productivity, business analytics, and process excellence.
Key Responsibilities
SAP S/4HANA Implementation & Support
Collaborate with IT, Technology Solutions Team, and Operations teams to support the migration from SAP R/3 to S/4HANA.
Assist in the testing, validation, and troubleshooting of SAP WM/EWM modules.
Provide training and support to warehouse personnel on new SAP functionalities and workflows.
Document SAP-related processes and maintain user support materials.
IT Infrastructure & Hardware Management
Maintain and troubleshoot warehouse IT hardware, including barcode scanners, printers, handheld terminals, tablets, and Wi-Fi networks.
Coordinate with external vendors for hardware maintenance, upgrades, and replacements.
Monitor and ensure high availability and reliability of all warehouse IT systems.
Warehouse Process Optimization
Analyze existing warehouse workflows to identify opportunities for digital enhancement.
Implement and support automation tools such as RFID, voice picking systems, and mobile applications.
Facilitate integration of third-party logistics systems or Warehouse Management Systems (WMS) with SAP and other enterprise platforms.
Data Management & Reporting
Develop and maintain dashboards and performance reports using tools such as Power BI or SAP Analytics Cloud.
Ensure data accuracy, consistency, and integrity across all warehouse systems.
System Security & Compliance
Enforce IT security protocols and best practices within the warehouse environment.
Ensure compliance with internal audit standards and data protection regulations.
Training & Documentation
Create and maintain user manuals, standard operating procedures (SOPs), and training materials.
Conduct regular training sessions for warehouse staff on digital tools and IT systems.
Minimum Qualifications
Job Requirements
Proficient in SAP WM/EWM and S/4HANA modules.
Hands-on experience with warehouse technologies such as RFID, barcode systems, and automation tools.
Strong understanding of IT infrastructure, hardware troubleshooting, and system integration.
Analytical mindset with a focus on process improvement and operational efficiency.
Excellent communication skills with the ability to train and support end-users effectively.
Diploma or Degree in Information Technology, Logistics, Supply Chain Management, or a related field.
Prior experience in a manufacturing or logistics environment.
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer.
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA's Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Semiconductor Manufacturing
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