Business Architect, CLM Platforms

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Business Architect, CLM Platforms
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Standard Chartered Singapore
Our Business Architects drive the end-to-end orchestration of overarching operating model decisioning, including underlying capabilities and business services across the Client Lifecycle of Onboarding, Maintenance / Review, and Offboarding. You are detail oriented and able to keep a macro view across both BAU and Change Initiatives, ensuring optimal collaboration and delivery of strategic objectives.
Job Summary
Our Business Architects drive the end-to-end orchestration of overarching operating model decisioning, including underlying capabilities and business services across the Client Lifecycle of Onboarding, Maintenance / Review, and Offboarding. You are detail oriented and able to keep a macro view across both BAU and Change Initiatives, ensuring optimal collaboration and delivery of strategic objectives. You function as a ‘servant leader’, driving key design deliverables and the socialisation and alignment of these throughout the organisation, across Business Operations, and IT.
Responsibilities
The Business Architect team plays a key role in bridging and translating the various teams and initiatives across strategy and execution within the COO, working with the DDCP Management and a wide network of other partners, to define and support our strategic objectives, focused on value add for both clients and the SCB business
Leading delivery role across CLM bau and transformation to define functional design for strategic change, and functions as representative for similar initiatives across the wider DDCP organisation
Supports the Chief Business Architect in ensuring continuous optimisation and striving for a best-in-class operating model across the end-to-end CLM journey, balancing core business objectives with operational targets and regulatory requirements.
Works closely with Product Owners, Programme Managers and representatives across domains to ensure consideration and alignment of the holistic ecosystem
Continuous collaboration with Technology and its Solution Architects to drive a comprehensive enterprise architecture
Works with other segment and product partners to align and converge investment plans
Leverage on experience within a variety of financial institutions to work with our vendors and product partners to deliver business, operational and technical transformation
Business
Fulfils a leading role in the definition and delivery of target and interim operating models and end-to-end business / functional architectural design for the CLM Transformation programme
Takes ownership for specific capability design elements such as Channel integrations, Product Provisioning and downstream integrations, and/or core CLM capabilities (Entity Mgmt, KYC, Tax, Reg DD and Offboarding & Dormancy), and ensures the delivery thereof
Utilises thought leadership and experience across a variety of Client Lifecycle topics to steer, influence and support the business strategy and realisation of critical business objectives
Works with the Business, Product Owners, Global Process Owners, Policy teams and others in understanding current state issues, mapping these to business led solutions and business advantages
Supports in identifying opportunities for optimisation in execution of business strategy within CLM, leveraging insights from the wider SCB organisation
Ensures change initiatives within the portfolio are aligned to group strategy and DDCP / COO scorecard, ensuring synergies, and efficiency and effectiveness of overall delivery is maximised
Processes
Ensuring technology capability maximises automation and digitisation of Client Lifecycle processes
Drives the business architectural design across core processes within the Client Lifecycle and ancillary domains such as CRM, Credit, Channels and anti-Financial Crime
Be knowledgeable and remain up to date about industry solutions and evolution of offerings that SCB can leverage
People & Talent
Advocate a high-performance culture, with a broad representation of backgrounds, domain expertise, skills and capabilities fitting within the CC domain and SCB business as a whole
Support the Chief Business Architect and Management in cascading strategic objectives to delivery teams
Responsible for continuous (self-)development and performing ongoing industry research
Risk Management
Ensure adherence to ORF standards
Play an active role in reducing the number of high residual risk areas
Management of vendor delivery to costs and capabilities – including contract / SOWs review
Governance
Responsible for managing and enforcing the product governance framework.
Membership of senior committees including RF, QPR and similar
Operates within the standards set out by the SDF framework
Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered