Assistant Store Manager

3 days ago


Paya Lebar, Singapore MAP ACTIVE FTL SINGAPORE PTE. LTD. Full time

CUSTOMER SERVICE/SALES: Drives Sales through 100% execution of the company's 'Customer Service Standards' and the 'Customer First Selling Behaviours' program. Assists in ensuring that all team members are trained and are using the 'Customer First Selling Behaviours' to deliver sales goals. Delivers sales goals according to the company standards and strategic plan. Creates a warm and friendly shopping environment. Uses selling techniques, as specified within our Selling Behaviours, with each customer to maximize sales. Learns and uses current Sales Promotions, Product Knowledge, and features and benefits to maximize sales and customer service. STORE OPERATIONS: Prioritizes tasks; accomplishes tasks in a timely and accurate manner. Processes customer purchases quickly and accurately at the POS (point of sale) register. Assists in the recruiting and hiring of the best candidates available for hire. Understands and can execute all Visual Merchandising programs 100% and on a timely basis. Ensures that all team members have received Health & Safety training. Ensures all weekly/monthly checks on Fire Alarm System, Emergency Lighting, and Fire Evacuation Drills are conducted per H&S guidelines and is documented. Assists in maintaining proper store appearance and standards by cleaning, vacuuming, and straightening merchandise consistently. Additionally, assists in backroom maintenance. Participates in receipt and placement of merchandise. LEADERSHIP: Coach and provide feedback to team members to develop their skills Communicate in an open and candid manner and explain the "WHY" behind initiatives Empower others by delegating tasks and influencing others to accomplish goals Inspire others to do their work with willingness and enthusiasm Promote team work by encouraging collaborative working relationships Model professionalism and the company's core values; set the example for others to follow #J-18808-Ljbffr


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