APAC Bioinformatic Consulting Manager

12 hours ago

Singapore F. Hoffmann-La Roche Gruppe Full time

The Position
Bioinformatic Consulting Manager (Sequencing Lab), Application & Consulting, Lab and C-Suite Value Stream, Roche Diagnostics Asia Pacific (Global Grade: SE7)
The Opportunity:
We are seeking a highly skilled and motivated Bioinformatic Consulting Manager to join our dynamic team. In this pivotal role, you will serve as a key technical expert for Roche Sequencing products, providing high-level support and fostering scientific excellence across the Asia-Pacific (APAC) region. You will leverage your deep expertise in Bioinformatics and Next-Generation Sequencing (NGS) to support our APAC affiliates and internal cross-functional teams, ensuring customer success and the effective adoption of our technologies.
You will be the go-to resource for resolving complex technical challenges related to NGS data analysis and our software pipelines. This position requires you to provide expert guidance, training, and troubleshooting to empower our regional partners. Exhibiting exceptional problem-solving skills, and the ability to manage complex tasks in a fast-paced, collaborative environment.
Role Purpose:
The purpose of this role is to act as the primary scientific and technical partner for our APAC affiliates and internal cross-functional teams. You will ensure the successful adoption and utilization of Roche Sequencing products throughout the region by providing expert-level bioinformatics support, advanced training, and troubleshooting. By empowering our regional partners with deep technical knowledge, you will help strengthen local capabilities, drive scientific and technical excellence, and ensure a consistent, high-quality customer experience across APAC.
As the Bioinformatic Consulting Manager (Sequencing Lab), Application & Consulting, you are responsible for:
Data and Pipeline Management:
Manage and standardise end-to-end NGS data lifecycle,
from instrument run data to analysis-ready results, by managing primary, secondary, and tertiary workflows.
Apply expertise
in bioinformatics, statistics, and genomics to all stages of the data lifecycle.
Maintain reference files and workflow settings.
Ensure consistent and compliant performance across platforms
by applying SOPs and change control in collaboration with FAS, Engineering, and IT.
Advanced Troubleshooting:
Support cross functional root cause investigations. Interpret run metrics and genomic evidence using established QC and visualization methods to separate artifacts from true signal, and deliver clear, actionable remediation plans. Escalate emerging patterns to global teams and update SOPs to prevent recurrence.
Affiliate Enablement and Training:
Lead hands-on training for affiliates. Provide scientific and technical consultation on workflow configuration, data interpretation, and QC best practices, and ensure effective use of analysis tools. Create and maintain workflow documentation and training materials, tailored to regional requirements.
Validation and Implementation:
Validate new bioinformatics pipelines and software updates to ensure they meet performance standards before regional deployment.
Supporting functional team:
Partner closely with Field Application Specialists on sequencing QC, performance interpretation, and customer-facing troubleshooting. Provide pre-sales consultation, scientific and technical input and advice, assist with product demonstrations, support installation and training, and translate complex bioinformatics findings into clear guidance.
Work with IT and Engineering on the technical infrastructure layer including servers, storage, secure data

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