Senior Manager, Regional Hub

2 days ago

Singapore MINDS Full time

About Us

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 1000 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit

The Senior Manager, Regional Hub drives, formulates, plans, designs and review the objectives, programmes and operations of the Regional Hub to suit the needs of clients and provides leadership oversight on the execution of these programmes. He/She manages the risk and quality of the programmes, monitors programme expenses to ensure they are within the budget and reviews information pertaining to the operations of the Hub. He/She also collaborates with the community partners, employers and volunteers to develop training, community engagement and outreach plans that would engage and benefit both clients and the partners.

Job Description

Operational Management

  • Manage and supervise the Hub operations in pursuance to MINDS and the Cluster's overall vision and objectives
  • Ensure the programmes are run in accordance to funding bodies' requirements with high standard of corporate governance. These programmes include drop-in services, community engagement, direct care services, Social Enterprises and Employment Development
  • Provide trans- or multi-disciplinary case management inputs for the programmes and activities within the Cluster
  • Ensure the safety and well-being of clients, staff and operations of the Hub.

Leadership Management

  • Provide guidance, mentoring, supervision to the Asst Managers, Senior Training Officers, and Clerical Officers on their duties

Financial Management

  • Oversee the budget planning and execution of the Hub within the Cluster

Resource Management

  • Manage the use of resources allocated in the Hub
  • Review contracts, agreements and funding proposals for delivery of services for the various, employment, training and programmes
  • Work with the Senior Manager, Community Hubs and Senior Manager, Outreach & Engagement to ensure that resources with the Cluster are optimised and allocated efficiently
  • Ensure the proper management and maintenance of facilities

Develop and Drive Community Integration and Inclusion

  • Develop programmes and services that activate and work with the community partners, employers/ corporates, schools and resources that drive community interactions between clients and the community
  • Renew, develop and execute programmes which will enhance the quality of life, training and employment development of our clients, engage the caregivers and the community

Qualifications

  • Degree in any discipline with at least 5 years of relevant experience
  • Effective and good interpersonal and communication skills
  • Motivated and able to work independently
  • Passion to work with people with intellectual disabilities

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