Desktop Support Engineer

1 week ago


Singapore CAL4CARE PTE. LTD. Full time

Roles & Responsibilities Responsibilities: Provide first-line technical support to end-users regarding hardware, software, and network-related issues. Troubleshoot and resolve desktop, laptop, printer, and peripheral equipment problems. Install, configure, and maintain operating systems, applications, and software updates. Manage user accounts, permissions, and access in Active Directory and other authentication systems. Assist users with login issues, password resets, and access rights management. Assist users with Microsoft Office Suite applications (Word, Excel, PowerPoint, Outlook) and Google Workspace applications (Gmail, Google Drive, Google Docs, Google Sheets, Google Slides). Document support activities, solutions, and procedures for knowledge base reference. Collaborate with IT team members and vendors to resolve complex technical issues and implement solutions. Ensure compliance with IT policies, procedures, and security measures. Contribute to IT projects and initiatives to improve system efficiency and user experience. Qualifications: Proven experience as a Level 1 Desktop Support Specialist or similar role. Solid understanding of desktop operating systems (Windows, MacOS) and software applications. Hands-on experience with Active Directory user management, group policies, and security principles. Excellent troubleshooting and problem-solving skills with a customer-oriented approach. Strong communication skills, both verbal and written, with the ability to explain technical information clearly to non-technical users. Ability to work independently and prioritize tasks in a fast-paced environment. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus. Tell employers what skills you have OutlookMacOSA+TroubleshootingMicrosoft OfficeHardwareAbility To Work IndependentlyOutsourcingGoogle DriveActive DirectoryUser ExperienceUser ManagementOperating SystemsWindowsAuthenticationTechnical Support



  • Singapore RAPSYS TECHNOLOGIES PTE LTD Full time

    We're Hiring: Desktop Support Engineer!We are looking for a skilled and dedicated Desktop Support Engineer to join our team in Singapore. The ideal candidate will possess strong technical knowledge and excellent problem‐solving skills to provide top‐notch support to our users, ensuring their systems run smoothly and efficiently. Location: Singapore,...


  • Singapore Jobline Resources Pte Ltd Full time

    **Responsibilities**: - Troubleshoot & Resolve Desktop Based Incidents within Service Level Agreement - Fulfil Desktop Related Service Requests including but not limited to staging & deployment, software installation within Pre-defined Turnaround Time - Assist Desktop Team Lead to Project Manage & perform various Desktop Related Projects including but not...


  • Singapore Behaviorally (Formerly PRS) Full time

    **Company Profile**: **Job Requirement Description** We are looking for a Desktop Support person to support our Asia region and to act as the Corporate IT point of contact for that region. This person will provide desktop configuration as set by the corporate office and end-users within Asia region. This position will report directory to our corporate...


  • Singapore SSquad Global Full time

    Day to day as an executive and tier 1 support Providing desk side support including white glove service to executive team and on site level 1 support to users - Imaging and re-imaging laptops and desktops setting it up with required configurations for new and existing users. - Diagnosing, troubleshooting and solving hardware (PCs, Printers), software and...


  • Singapore Unison Group Full time $60,000 - $120,000 per year

    a) Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.b) Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel.c) Duty Engineers on standby are to answer all incoming calls within 10 rings. In the...


  • Singapore Unison Group Full time $40,000 - $80,000 per year

    a) Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation. b) Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel. c) Duty Engineers on standby are to answer all incoming calls within 10 rings. In...


  • Singapore Rapsys Technologies Full time

    Role: Desktop Support Engineer L2 Description: Working Hours/Shifts: 12 hours shift (day n night) Must have Talent / Skills: Good communication and excellent interpersonal skills, Proficient Desktop/Accessories skillset. Good to have Talent / Skills: ITIL Process Knowledge Industry Preference: WOG Preferred. **Job Type**: Contract Pay: $1,942.92 -...


  • Singapore Rapsys Technologies Full time

    Job description - Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office - Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software - Use tools and methodologies to load, copy and customize operating system configurations for deployment - Responsible for...


  • Singapore Rapsys Technologies Full time

    **JD**: Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office 路 Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software 路 Use tools and methodologies to load, copy and customize operating system configurations for deployment 路 Responsible for...


  • Singapore Rapsys Technologies Full time

    **JD**: Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office 路 Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software 路 Use tools and methodologies to load, copy and customize operating system configurations for deployment 路 Responsible for...