Lead Technician

4 days ago

Singapore CBRE GWS PTE. LTD. Full time

About the Role:
As a CBRE Data Center Technical Team Lead, you will perform preventative maintenance and complex corrective repairs within a large Data Center operation.
This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.
What You’ll Do:
Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
Implement improvements for preventive maintenance programs on an ongoing basis. Maintain effective building-specific maintenance and safety procedure manuals.
Coordinate maintenance efforts with outside contractors, tenant finish personnel, and technicians.
Oversee all building systems including fire/life safety, plumbing, HVAC, and electrical issues. Must remain current with the latest technology trends.
Guide ongoing communication with tenants, clients, owners, facility management team, and vendors.
Respond to emergency situations and customer concerns.
Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
Identify, troubleshoot, and resolve day-to-day and moderately complex issues that may or may not be evident in existing systems and processes.
What You’ll Need:
Training in a Technical discipline having served an apprenticeship or equivalent and / or a combination of experience and education will be considered. Journeyman/Electrician or HVAC license, preferred, and state and local licensures, where required.
Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
Ability to work shifts that may include weekends and holidays.
Must meet the physical requirements of this role
Understanding of existing procedures and standards to solve slightly complex problems.
Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.
In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
Strong organizational skills with an inquisitive mindset.
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