Senior Executive/ Assistant Manager, Operations, Regional Health System Office
2 weeks ago
Assistant Manager/Senior Executive, Operations, Regional Health System Office
Join to apply for the
Assistant Manager/Senior Executive, Operations, Regional Health System Office
role at
National University Health System .
Overview
Support the operations of the Community Care Team in the assigned area to improve health and anchor care in the community.
Job Responsibilities
Support the operations of the Community Care Team in the assigned area to support residents in leading a healthy lifestyle, including community operations such as transition care programmes and Community Health Posts.
Engage community partners to collaborate on resident care and coordinate community operations.
Assist in operations planning and data analysis, monitor workload and KPIs.
Support improvements to community operations to enhance care and resident experience.
Pilot new programmes and processes, evaluate technology use, and assess pilot success for future implementation.
Contribute to Patient Experience initiatives, managing feedback and working with stakeholders for service recovery and gap analysis.
Perform other duties as assigned.
Requirements
Bachelor's Degree
Minimum 2 years of working experience
Healthcare, operations, or customer service experience is advantageous
Good communication, interpersonal, and written skills
Strong responsibility sense and complaint management skills
Additional Information
Seniority level: Mid-Senior level
Employment type: Full-time
Industry: Hospitals and Healthcare
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