Customer Success Specialist
3 days ago
Overview We are seeking a dedicated and customer-focused individual to join our team as a Customer Success Specialist. This role is pivotal in ensuring our clients derive maximum value from our software solutions, fostering strong relationships, and driving customer satisfaction and retention. Key Responsibilities Act as the primary point of contact for assigned clients, understanding their business needs, and providing proactive guidance on the utilization of our HRMS and accounting software. Retain existing clients by understanding problems faced clients from our system to facilitate user adoption and proficiency. Develop and maintain strong, long-term relationships with clients, actively listening to their feedback and identifying opportunities for enhanced service delivery. Collaborate with the sales and support teams to relay customer feedback and contribute to the improvement of our software products. Monitor customer health metrics, analyze usage data, and prepare reports to track customer satisfaction and identify areas for improvement. Requirements Bachelor's degree in Business Administration, Information Technology, or a related field is advantageous. Proven experience in a customer-facing role, preferably in a SaaS or technology company. Strong understanding of HRMS and/or accounting software systems is advantageous. Exceptional communication and interpersonal skills with the ability to engage effectively with clients at various levels. Analytical mindset with the ability to interpret data and derive insights to enhance customer success initiatives. Proactive and solutions-oriented approach towards customer needs. #J-18808-Ljbffr
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Customer Success Specialist
3 days ago
Singapore QUANDOO SINGAPORE PTE. LIMITED Full timeQuandoo is looking for a tenacious and results-driven customer success specialist to join the team! Our mission is to improve the way hospitality venues connect with diners in the digital world. Job Description As the Customer Success Specialist, you'll be at the forefront of providing support to our partner restaurants. This is a role that involves a high...
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Customer Success Specialist
2 weeks ago
Singapore HokuApps Full timeDescription Overview Join to apply for the Customer Success Specialist role at HokuApps . HokuApps is a Rapid Application Development Platform that enables Digital Transformation for global organizations by leveraging new technology. Our Digital Transformation consulting helps companies improve products and services, enhance customer experience, enter new...
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Customer Success Specialist
3 days ago
Singapore ACAMS Full time $60,000 - $120,000 per yearWho We Are:ACAMS is the largest international membership organization dedicated to providing opportunities for anti-financial crime (AFC) education, best practices, and peer-to-peer networking to AFC professionals globally. With over 115,000 members across 180 jurisdictions, ACAMS is committed to fighting and finding ways to help prevent financial crime...
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Customer Success Specialist
2 weeks ago
Singapore LENDELA PTE. Ltd Full timeDescription About Lendela Founded in 2018, Lendela is a fast-growing fintech on a mission to simplify financing and enable greater financial access. Our platform matches borrowers with personalised loan options through a simple application, empowering borrowers with choice and transparency while offering an alternative to the cumbersome and opaque...
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Customer Success Specialist
3 days ago
Singapore LENDELA PTE. LTD. Full timeAbout Lendela Founded in 2018, Lendela is a fast-growing fintech on a mission to simplify financing and enable greater financial access. Our platform matches borrowers with personalised loan options through a simple application, empowering borrowers with choice and transparency while offering an alternative to the cumbersome and opaque traditional lending...
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Principal AI Specialist, Customer Success
4 days ago
Singapore Zendesk Group Full time## Job DescriptionThe *AI Specialist, Customer Success* role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions.The overarching objective of the AI Specialist, Customer Success is to ensure Zendesk customers realize business value and outcomes from their...
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Principal Ai Specialist, Customer Success
1 week ago
Singapore Zendesk Full timeThe _AI Specialist, Customer Success _role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions. The overarching objective of the AI Specialist, Customer Success is to ensure Zendesk customers realize business value and outcomes from their investment in...
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Customer Success Specialist
3 days ago
Singapore Quandoo GmbH Full timeCompany Description Interested in working for a global SaaS provider in the hospo tech space? Quandoo is looking for a tenacious and results-driven customer success specialist to join the team! Quandoo's mission is to improve the way hospitality venues connect with diners in the digital world. Through our marketplace and extensive booking network, we are...
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Senior Customer Success Specialist
6 days ago
Singapore LENDELA PTE. LTD. Full timeAbout Lendela Founded in 2018, Lendela is a fast-growing fintech on a mission to simplify financing and enable greater financial access. Our platform matches borrowers with personalised loan options through a simple application, empowering borrowers with choice and transparency while offering an alternative to the cumbersome and opaque traditional lending...
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Customer Success Specialist
3 days ago
Singapore eToro Full timeeToro is the trading and investing platform that empowers users to invest, share, and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest simply and transparently. We are looking for a Customer Success Specialist who is a people person, customer-centric, and ready to transform newcomers into trading experts. What...
