Experienced Operations Leader

7 days ago


Singapore beBeeOperations Full time
Job Title:
An Experienced Operations Leader

Our company seeks an experienced operations leader to drive improvements in standard of care, customer service and business growth. The successful candidate will oversee daily operations and partner with stakeholders to solve system and process problems.

The jobholder will be responsible for managing frontline services, administrative matters and collaborating with other departments to ensure positive patient experiences. They will work with department managers to achieve customer satisfaction targets and devise innovative services to enhance service levels.

Key responsibilities include managing the business through financial budgeting and regular reviews with clinical heads. Additionally, they will recruit, train and lead a team of non-nursing staff providing services in service points.

The jobholder will also ensure timely communication between staff and management, and escalate issues as needed.

Requirements:
  • Degree in any discipline with at least 3 years' work experience in healthcare industry.
  • Healthcare operational experience is advantageous.
  • At least 2 years of experience in managing frontline staff.
  • Strong analytical, quantitative, written and verbal communication skills.
  • Proficient in Microsoft Office.
Location: Singapore
Country Code: SG

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