
Client Care Liaison
4 days ago
Client Care Liaison Position
The role of Client Care Liaison is pivotal in setting the tone for our clients' experiences.
This dedicated professional will serve as the primary ambassador of our clinic, ensuring that every interaction is welcoming and exceptional.
- Responsibilities include:
- Handling incoming calls and directing them to the appropriate team members
- Scheduling appointments and communicating booking requirements with clients
- Notifying clinical staff of patient arrivals and emergencies
- Managing invoices, processing payments, and maintaining a balanced till
- Dispensing medication under guidance
- Completing administrative tasks as needed
- Maintaining a clean and organized workspace
Key Qualifications
- 'O' level certification or higher is required
- Previous customer service experience is advantageous
This position involves working up to 5 days per week, including one weekend day.
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